Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
21
years of professional experience
Work History
Henry Ford Kings Wood Hospital
Manager of Adolescent and Acute Adult Unit
08.2009 - Current
Job overview
Increased team productivity by implementing streamlined processes and effective communication strategies.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Reduced operational costs through comprehensive process improvement initiatives and resource management.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Sinai-Grace Hospital
Trauma Registered Nurse
01.2003 - 02.2008
Job overview
Improved patient outcomes by providing timely and accurate assessments, initiating appropriate interventions, and continuously monitoring patients'' conditions.
Reduced medical complications by collaborating with interdisciplinary teams to develop comprehensive care plans for critically ill patients.
Enhanced patient safety by adhering to evidence-based practices, regularly evaluating protocols, and participating in quality improvement initiatives.
Minimized risk of infection through meticulous adherence to infection control policies and procedures, including proper hand hygiene and use of personal protective equipment.
Streamlined communication among healthcare providers by serving as the primary liaison between physicians, specialists, and ancillary staff members in high-stress environments.
Increased patient satisfaction scores by fostering trusting relationships with patients and their families through compassionate care and empathetic communication.
Mentored new nursing staff members, sharing best practices in trauma care and helping them transition smoothly into the fast-paced work environment.
Provided exceptional emergency care to victims of motor vehicle accidents, gunshot wounds, stabbings, falls, burns, and other traumatic injuries while maintaining a calm demeanor under pressure.
Expedited patient flow through the trauma bay by efficiently triaging incoming cases according to severity and prioritizing treatment accordingly.
Aided in reducing hospital readmissions by providing thorough discharge planning education for both patients and caregivers on self-care management strategies post-trauma event.
Promoted a culture of safety through active reporting and investigation of adverse events, implementing corrective actions when necessary to prevent future occurrences.
Reduced medication errors by diligently verifying medication orders, dosages, and administration routes prior to administering medications to patients.
Served as an effective preceptor for nursing students completing their clinical rotations in the trauma unit, providing constructive feedback and guidance throughout their learning experiences.
Observed patient condition and notified physician of patient reaction to drugs, treatments and significant incidents.
Maintained and upgraded knowledge, skills, nursing practice and competencies affecting quality of nursing care and re-licensure.
Assessed and provided primary, secondary and tertiary care to patients in hospital care.
Educated family members and caregivers on patient care instructions.
Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Evaluated patient histories, complaints, and current symptoms.
Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
Education
University of Phoenix
, Tempe, AZ
Master of Science from Nursing Education
09.2018
University of Phoenix
, Tempe, AZ
Bachelor of Science from Nursing Education
08.2016
Oakland Community College
, Bloomfield Hills, MI
Associate of Science from Nursing Science
06.2003
Skills
Strategic Planning
Workforce Management
Policy Implementation
Performance Management
Accomplishments
Supervised team of 55 staff members.
Collaborated with team of 10 in the development of Safewards project to reduce the need for seclusion and restraint.
Affiliations
Diversity, Equity, and Inclusion Committee
Psychiatric Nurses Association
Mental Health First Aid (Train-the-Trainer)
Health Equity ECHO
Timeline
Manager of Adolescent and Acute Adult Unit
Henry Ford Kings Wood Hospital
08.2009 - Current
Trauma Registered Nurse
Sinai-Grace Hospital
01.2003 - 02.2008
University of Phoenix
Master of Science from Nursing Education
University of Phoenix
Bachelor of Science from Nursing Education
Oakland Community College
Associate of Science from Nursing Science
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