Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Tasneem Adi

Friendswood,TX

Summary

Results-driven Operations Manager with extensive experience at CVS Pharmacy, specializing in strategic planning and budget management. Demonstrated ability to enhance operational efficiency and customer satisfaction through effective team leadership and innovative problem-solving. Proficient in data analysis and process optimization, consistently achieving cost reductions while maintaining high performance standards.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Operations Manager / Pharmacy Technician

CVS Pharmacy
Pasadena, TX
02.2020 - Current
  • Served as Manager on Duty, overseeing daily operations
  • Provided excellent customer service in the pharmacy and retail areas.
  • Responsible for stocking shelves, handling customer orders, and ensuring proper inventory
  • Managed payroll, schedules, and processed DCR/DSR reports
  • Conducted deposits, change orders, and handled all related paperwork
  • Opened and closed the store, ensuring compliance with company policies and procedures
  • Oversaw financial management, budget management, accounting and payroll activities.
  • Collaborated with management team on long-term strategic planning initiatives for the organization.
  • Analyzed and controlled materials, supplies and equipment operational expenses.
  • Planned delivery routing, team workflows, and promotional initiatives.
  • Enforced federal, state, local and company rules for safety and operations.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Produced SOPs to document workplace procedures and optimize productivity through standardization.
  • Analyzed data from daily reports to identify trends in production performance metrics.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
  • Measured and reviewed performance via KPIs and metrics.
  • Utilized Workday to streamline payroll and routine functions.

General Manager

Giovanni’s
Angleton, TX
01.2019 - Current
  • Managed customer seating and ensured timely service
  • Maintained a positive atmosphere for customers while they waited
  • Led the team in creating a welcoming and efficient dining environment
  • Optimized payroll workflows through effective use of ADP functionalities.

Cardiology Technician

Cardiologist Scribe / Patient Consultant
Pasadena, TX
01.2023 - 12.2024
  • Assisted cardiologists by consulting with patients and updating patient charts
  • Analyzed EKG and other medical tests to provide accurate reports
  • Supported doctors in performing medical procedures and addressing patient needs
  • Reviewed patient history before beginning tests or treatments in order to provide better care.

General Manager

Peppers Steak & Seafood
Pasadena, TX
01.2018 - 12.2024
  • Provided excellent customer service and ensured customer satisfaction
  • Communicated with customers in a friendly and patient manner
  • Supervised daily operations and assisted with staff management
  • Trained new employees on customer service protocols

Style Advisor / Sales Associate

Justice
Friendswood, TX
07.2019 - 02.2020
  • Assisted customers in selecting fashionable clothing and accessories
  • Provided fashion advice to parents and children
  • Developed strong customer relationships and ensured a personalized shopping experience

Education

High School Diploma - Business Law, Money Matters, Professional Communications, Principles of Human Science, Health, and Medical Terminology

Friendswood High School
Friendswood, TX
01.2021

Bachelor of Science - Biology Major, minor in Chemistry

University of Houston Clear Lake
Houston, TX

Skills

  • Consistent Work Performance
  • Optimistic Mindset
  • Strong Verbal Communication
  • Effective Time Management
  • Skilled in Organizational Strategies
  • Analytical Problem Solving
  • Problem Resolution Expertise
  • Collaborative Team Member
  • Leadership Role Experience
  • Responsive to Diverse Client Requirements
  • Data analysis
  • High-pressure environments
  • Operations oversight
  • Business development
  • Sales background
  • Strategic planning
  • Negotiations expert
  • Budget development and management
  • Management information systems

Certification

  • Pharmacy license
  • RDA license (registered dental assistant)
  • Texas Food Manager License
  • TABC license

Languages

Arabic
Native/ Bilingual

References

References available upon request.

Timeline

Cardiology Technician

Cardiologist Scribe / Patient Consultant
01.2023 - 12.2024

Operations Manager / Pharmacy Technician

CVS Pharmacy
02.2020 - Current

Style Advisor / Sales Associate

Justice
07.2019 - 02.2020

General Manager

Giovanni’s
01.2019 - Current

General Manager

Peppers Steak & Seafood
01.2018 - 12.2024

High School Diploma - Business Law, Money Matters, Professional Communications, Principles of Human Science, Health, and Medical Terminology

Friendswood High School

Bachelor of Science - Biology Major, minor in Chemistry

University of Houston Clear Lake

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Tasneem Adi