Tasni Orona
Odessa,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Payroll Specialist
LL Services LLC
ODESSA, TX
04.2022 - Current
- Reconciled timekeeping and payroll systems to ensure accuracy of employee data.
- Maintained confidentiality of employee information at all times by adhering to company policies and procedures.
- Calculated paychecks using complex wage and hour calculations.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Assisted with customer requests and answered questions to improve satisfaction.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Completed day-to-day duties accurately and efficiently.
- Updated and maintained databases with current information.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Maintained updated knowledge through continuing education and advanced training.
Dispatcher
MLN TRUCKING LLC
Odessa, TX
04.2022 - Current
- Liaised with customers to provide logistics for drivers and coordinate delivery times.
- Identified locations and needs of callers to accurately send assistance.
- Worked closely with transportation supervisor to dispatch and assign loads.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Provided timely updates to customers regarding their orders or requests.
- Verified driver credentials prior to assigning them a route or task.
- Received and dispatched calls for emergency services.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
- Assigned drivers to appropriate routes based on customer needs.
- Updated records of driver locations, delays, and cancellations.
- Maintained logs of all incoming calls and assigned tasks.
- Coordinated with other dispatchers to ensure efficient delivery schedules were met.
Manager's Assistant
P.I.M.A
Odessa, TX
06.2020 - 04.2022
- Processed payments accurately and efficiently.
- Demonstrated strong problem-solving abilities when dealing with difficult customer situations.
- Greeted customers warmly upon arrival at the store or via phone call.
- Assisted customers with inquiries and requests in a timely manner.
- Reviewed and processed patient accounts for collections purposes.
- Managed patient accounts, including insurance verification and collections.
- Managed multiple projects simultaneously while meeting strict deadlines.
- Developed procedures for processing payroll transactions efficiently.
Office Clerk
P2 Construction
Odessa, TX
03.2018 - 04.2020
- Performed data entry tasks into various databases as needed.
- Scheduled meetings, appointments and travel arrangements for staff members.
- Prepared invoices for customers based on their orders and payment terms.
- Processed incoming and outgoing mail daily.
- Collaborated with other departments to ensure smooth operations across all areas of the business.
- Created spreadsheets using Microsoft Excel for tracking data and creating reports.
- Organized office supplies and maintained an inventory of stock items.
- Greeted customers, answered inquiries, and directed them to the appropriate department.
- Ensured compliance with company policies regarding record keeping procedures.
- Answered phone calls in a professional manner and transferred calls accordingly.
- Scanned documents into computer system for storage purposes.
- Received payments from customers via cash or credit card transactions.
- Provided administrative support such as typing documents, filing paperwork, photocopying, scanning documents, and faxing documents.
Education
High School Diploma -
Odessa College
Odessa, TXSkills
- Data Reconciliation
- I-9 documentation
- Payroll Administration
- Microsoft applications
- New employee processing
- Accounts Payable
- Federal and state tax regulations
- Financial reports
- Employee File Maintenance
- Telephone and email etiquette
- Project Management
Languages
English
Professional
Spanish
Professional
Timeline
Payroll Specialist
LL Services LLC
04.2022 - Current
Dispatcher
MLN TRUCKING LLC
04.2022 - Current
Manager's Assistant
P.I.M.A
06.2020 - 04.2022
Office Clerk
P2 Construction
03.2018 - 04.2020
High School Diploma -
Odessa College
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