TASNIM KHAN
Queens,NY
Summary
Offering strong foundation in communication and adaptability, ready to learn and grow in retail environment. Brings commitment to customer service excellence and ability to quickly grasp product knowledge. Ready to use and develop problem-solving and teamwork skills in sales associate role.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
TJ Max
06.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Check-in Agent
Intercruises Shoreside & Port service
06.2023 - 08.2024
- Check-in cruise passengers using various computer systems, and direct cruise passengers through the cruise terminal
- Provided directional and local tourist information to travelers
- Escorted passengers from the ship to the US Customs and Border Protection officers for the necessary document verification
- Trained new Check-in Agents on best practices in customer service delivery, fostering a positive work environment.
Legal Assistant
Elizabeth M. Barna Esq
02.2022 - 05.2023
- Welcome each new arrival client pleasantly and confirm identification
- Promptly answer the multi-line phone system and greet callers enthusiastically
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
Cashier
SSP America, Brooklyn Rebel
07.2022 - 01.2021
- Greeted customers entering the store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers by providing information and resolving their problems, Issued receipts, refunds, or change
Education
Bachelor of Science - Hospitality Management
New York City College of Technology
Brooklyn, NY06-2026
Regents Diploma -
Richmond Hill High School
06.2022
Skills
- Bilingual (English, Bengali, and Hindi)
- Customer Service
- Quick learner
- Problem-Solving
- Teamwork and Collaboration
- Cash Handling
- Retail Sales
- Professional Appearance
- Strong communication skills
- Time management
Volunteer Experience
Helping at the BSA club (Bangladesh Student Association). Arranging events and assisting the club president with events.
Timeline
Retail Sales Associate
TJ Max
06.2024 - Current
Check-in Agent
Intercruises Shoreside & Port service
06.2023 - 08.2024
Cashier
SSP America, Brooklyn Rebel
07.2022 - 01.2021
Legal Assistant
Elizabeth M. Barna Esq
02.2022 - 05.2023
Regents Diploma -
Richmond Hill High School
Bachelor of Science - Hospitality Management
New York City College of Technology
Similar Profiles
Shirra HowardShirra Howard
Customer Service Representative at TJ MaxCustomer Service Representative at TJ Max
Mylie MurrayMylie Murray
Coordinator at TJ MaxCoordinator at TJ Max
Briana ClaryBriana Clary
Sales Associate at TJ MaxSales Associate at TJ Max
Titus Dwight ClarkTitus Dwight Clark
Back Room Associate at TJ MaxBack Room Associate at TJ Max
Jeffrey LinaresJeffrey Linares
Line Aircraft Maintenance Technician at American AirlinesLine Aircraft Maintenance Technician at American Airlines