Tasnima Riki
Selden,NY
Summary
Dynamic and dedicated professional with a strong background in customer service at Dunkin. Proven ability to build relationships and enhance customer satisfaction through effective communication and empathy. Skilled in cash handling and time management, consistently ensuring accurate transactions and a positive shopping experience. Committed to teamwork and delivering high-quality service.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
4
4
years of professional experience
Work History
Cashier
Dunkin
01.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
CNA Student
Allegria Nursing and Rehabilition Center
01.2025 - 03.2025
- Maintained a clean and safe environment, reducing the risk of infection and falls.
- Improved patient comfort by providing compassionate and empathetic care.
- Developed strong communication skills through active listening and effective verbal interactions with patients and colleagues.
- Delivered high-quality personal care services within the scope of practice as a CNA student, ensuring patient satisfaction.
- Assisted in the implementation of individualized care plans under the supervision of registered nurses or licensed practical nurses.
- Enhanced teamwork abilities by collaborating closely with other CNAs, nurses, and healthcare providers to achieve common goals.
- Implemented effective time management strategies while completing assigned tasks efficiently during clinical rotations.
Education
High School Diploma -
Newfield High School
Selden06-2019
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Team collaboration
- Customer service excellence
Languages
Hindi
Limited Working
English
Native or Bilingual
Bangla
Native or Bilingual
Timeline
CNA Student
Allegria Nursing and Rehabilition Center
01.2025 - 03.2025
Cashier
Dunkin
01.2021 - Current
High School Diploma -
Newfield High School
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