Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Tasnim Sharon Ahmed

Queens,NY

Summary

Experienced professional with a demonstrated capability to accurately and efficiently fill medication prescriptions, maintaining a commitment to safety and quality control. Adept at delivering exceptional customer service, resolving issues, and handling inquiries effectively. Proficient in collaborative work with other healthcare professionals to ensure comprehensive patient care.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Community Pharmacist

Walgreens
01.2022 - Current
  • Conducted clinical reviews of medical data collected to perform prior authorization for specialty medications
  • Applied clinical knowledge to plan approved criteria for prospective and concurrent reviews of cases
  • Worked from supported systems and took inbound calls from physicians or members regarding their pending, approved, or denied prior authorizations
  • Coordinated timely communication of case decision to physician, health-plan/employer, patient and other healthcare professionals following agreed upon approval & denial management processes
  • Handled inbound phone calls and escalations from physicians or patients regarding Prior Authorization
  • Boosted patient medication adherence through thorough counseling and follow-up consultations, contributing to improved health outcomes.
  • Managed the highest volume pharmacy in my district for a short duration and conducted regular quality assurance audits to identify and address areas in need of improvement within the pharmacy operation.
  • Optimized the prescription-filling process, ensuring faster service and ultimately elevating customer satisfaction levels.
  • Mentored pharmacy interns, providing guidance on best practices and real-world experiences to support their professional growth.
  • Collaborated effectively with pharmacy team members, working towards operational optimization and consistently delivering exceptional patient care experiences.

Pharmacy Intern

Walgreens
01.2017 - 01.2022
  • Elevated the standard of patient care through precise fulfillment of prescription orders and delivering comprehensive medication counseling.
  • Played a key role in maintaining a secure pharmacy environment by promptly identifying and reporting potential medication errors.
  • Boosted overall patient satisfaction by addressing concerns, responding to inquiries, and delivering outstanding customer service.

Hospital Pharmacy Intern

Lenox Hill Hospital
06.2019 - 06.2020
  • Monitored medication dispensing machines within hospital pharmacy to make supplies readily available to clinical staff.
  • Collaborated with interdisciplinary healthcare teams in creating drug therapy plans to achieve optimal patient outcomes.
  • Compounded and prepared sterile intravenous products in the IV room

Pharmacy Technician

Woodside Chemist
07.2016 - 12.2016
  • Elevated patient satisfaction through the efficient handling of prescriptions and timely management of inventory.
  • Contributed to the optimization of pharmacy workflow by aiding pharmacists in tasks such as medication dispensing, labeling, and packaging.
  • Improved the prescription processing system by ensuring precise data entry and verifying patient information accurately.

Education

Doctor of Pharmacy - Pharmacy

Arnold & Marie Schwartz College of Pharmacy
Brooklyn
06.2021

Bachelor of Science -

Long Island University
Brooklyn, NY
06.2019

Skills

  • Pharmacy Operations Management
  • Medication Dispensing and Immunizing
  • Patient counseling
  • Medication therapy management
  • Drug utilization review

Certification

  • New York State Pharmacy License
  • APHA Immunization Certificate
  • Basic Life Support (BLS) for Healthcare Providers

Languages

English
Native or Bilingual
Bengali
Native or Bilingual
Hindi
Limited Working
Spanish
Professional Working

Timeline

Community Pharmacist

Walgreens
01.2022 - Current

Hospital Pharmacy Intern

Lenox Hill Hospital
06.2019 - 06.2020

Pharmacy Intern

Walgreens
01.2017 - 01.2022

Pharmacy Technician

Woodside Chemist
07.2016 - 12.2016

Doctor of Pharmacy - Pharmacy

Arnold & Marie Schwartz College of Pharmacy

Bachelor of Science -

Long Island University

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Tasnim Sharon Ahmed