Tasuinna Christian
McDonough,GA
Summary
Dependable Fulfillment Associate successful at meeting challenging productivity objectives. Well-organized and comfortable lifting up to 50 pounds. Knowledgeable about shipping, receiving and tracking procedures and skilled in operating forklifts, pallet jacks and scanners. Experienced in filling orders in fast-paced warehouse environments. Knowledgeable about shipping, receiving and tracking procedures. Skilled in operating pallet jacks and frequency scanners. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Shipping/Fulfillment Lead Operator 2
Purple Innovation Llc
10.2021 - Current
- Lead high-performing team of fulfillment associates, fostering positive work environment that promoted collaboration and teamwork.
- Trained new hires on company policies and procedures, resulting in faster integration into team and improved productivity.
- Streamlined fulfillment processes by identifying inefficiencies and implementing solutions to improve workflow.
- Conducted regular safety audits within warehouse environment, addressing any potential hazards promptly.
- Managed incoming shipments from vendors by scheduling appropriate receiving times and organizing labor resources efficiently.
- Documented orders and updated daily logs with shift activities and incidents.
- Handled production picking, packing and shipping orders.
- Handled escalated customer service issues related to order fulfillment, providing prompt resolutions that enhanced overall client satisfaction.
- Reduced order lead time by streamlining workflows and reallocating resources as needed during peak periods.
- Enhanced customer satisfaction with timely order processing and shipping, ensuring accurate product delivery.
- Processed more than 1500 orders each shift with consistent record of meeting or exceeding productivity targets.
- Assisted manager in training new employees to apply strategies and best practices in fulfillment process.
- Examined incoming and outgoing shipments to check accuracy and identify damages and quality standards.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Picked and packed order items.
- Received new stock and input values into computer system.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Performed quality assurance tasks to promote accuracy and minimize mistakes.
- Supported management in achieving strategic objectives related to productivity, cost control, quality assurance, compliance with regulatory requirements.
Warehouse Picker
Amazon
12.2018 - 04.2021
- Used scanners to quickly locate and track items in warehouse.
- Collaborated with team members to achieve daily pick and pack goals.
- Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.
- Enhanced warehouse efficiency by maintaining clean and organized work area, adhering to safety regulations.
- Improved order accuracy by diligently picking products according to pick lists and packing slips.
- Operated pallet jacks to safely transport goods from warehouse to shipping area.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
CSR
TRC Staffing Services Inc.
01.2018 - 12.2018
- Managed high call volumes, maintaining professional demeanor during peak hours and effectively multitasking in fast-paced environment.
- Demonstrated empathy and active listening skills, resulting in higher rate of customer satisfaction and repeat business.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Responded to customer requests for products, services, and company information.
- Demonstrated empathy and active listening skills, resulting in higher rate of customer satisfaction and repeat business.
Retail Sales Associate Cashier
Aramark
03.2012 - 09.2017
- Maintained clean and organized store environment, contributing to positive customer experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Operated POS terminals and cash drawer balancing.
- Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in fitting room area.
- Assisted customers by answering questions and fulfilling requests.
Education
Associate of Science -
Sanford-Brown College - Grand Rapids
Grand Rapids, MI06.2016
Skills
- Picking and Packing
- Stock organization
- Warehouse Operations
- Inspection skills
- System monitoring
- Work Order Management
- Problem-Solving
- RF device usage
- Order Picking
- Shipping and receiving
- Fulfillment Processing
- Pulling and Preparing Orders
Timeline
Shipping/Fulfillment Lead Operator 2
Purple Innovation Llc
10.2021 - Current
Warehouse Picker
Amazon
12.2018 - 04.2021
CSR
TRC Staffing Services Inc.
01.2018 - 12.2018
Retail Sales Associate Cashier
Aramark
03.2012 - 09.2017
Associate of Science -
Sanford-Brown College - Grand Rapids
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