Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Conscientious Healthcare professional offering over 20 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Medical Assistant position. Ready to help team achieve company goals. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Hi, I’m
TaTanisha Acklin
Medical Assistant
Virginia Beach,VA
Summary
Overview
18
years of professional experience
1
Certification
Work History
Cardiovascular Specialists
Medical Assistant
2021.11 - Current (2 years & 10 months)
Job overview
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in clinic''s commitment to quality care.
- Maintained safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Taught patients about medications, procedures, and care plan instructions.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Built strong relationships with patients through effective communication skills that foster trust in clinic''s commitment to quality care.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Verified patient insurance coverage and collected required co-payments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Conducted community outreach events to promote wellness initiatives and expand access to healthcare services within local area.
- Empowered patients through education on self-management techniques for chronic conditions such as diabetes or hypertension.
- Assisted in development of clinic policies and procedures to ensure compliance with industry standards and regulations.
Medical Managment
Medical Assistant
2014.11 - 2021.11 (7 years)
Job overview
- Followed all company policies and procedures to deliver quality work.
- Developed strong client relationships through consistent communication and attentive service.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Oversaw daily operations of a busy office environment, ensuring tasks were completed efficiently and accurately.
- Enhanced team productivity by streamlining processes and implementing time-saving strategies.
- Mentored junior team members, fostering professional growth through guidance on best practices in the industry.
- Earned recognition as a top performer consistently exceeding targets throughout my tenure as a specialist in the field.
- Assisted with staff training to enforce quality, safety and sanitation guidelines.
- Negotiated favorable contracts with vendors, securing high-quality products at competitive prices.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Gathered, organized and input information into digital database.
- Collected, arranged, and input information into database system.
- Generated reports detailing findings and recommendations.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Conducted regular reviews of operations and identified areas for improvement.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Developed effective improvement plans in alignment with goals and specifications.
Sentara Virginia Beach General Hospital
Medical Assistant
2006.01 - 2014.07 (8 years & 6 months)
Job overview
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Education
Brighton Center - Center For Employment Training Newport, KY
Registered Medical Assistant from Medical Assistant
2002
University Overview
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Medical Terminology
- Vital Sign Monitoring
- EMR / EHR
- Vital signs monitoring
- Direct Patient Care
- Clinical Documentation
- Patient-focused care
- Data Entry
- Phlebotomy
- Reliable team player
- Procedure Assistance
- Electronic Health Records
- Electronic Medical Records
- Compassionate
- CPR
- Immunization Administration
- Phlebotomy Techniques
- Specimens collection and processing
- Patient Assessments
- Medical Procedures
- Laboratory Specimen Collection
- Professionalism and Ethics
- Medical Records Management
- Sterilization techniques
- Compassionate caregiver
- Appointment Setting
- Maintaining confidentiality
- Insurance Verification
- Patient Care Coordination
- Patient Flow Management
- Sterile technique
- Medical office administration
- Equipment Sterilization
- Medical supply inventory
- Complex Problem-Solving
- Trustworthy companion
- Patient Management
- Adaptable
- Patient Relations
- Simple dressings
- Inventory and supply management
- Prioritizing stat orders
- Knowledge of EKG rhythm interpretation
- Professional Bedside Manner
- Medical terminology in English
- Medical billing and coding
- Monitoring patient progress
- Diagnostic Procedures
- Valid VA driver's license
- Medical Office Management
- Emergency Response Preparedness
- Healthcare Software Proficiency
- Indirect Patient Care
- Reliable transportation
- Companionship and emotional support
- Laboratory maintenance
- Medical Equipment Operation
- Emergency procedures understanding
- Diagnostic Testing Assistance
- Family Education
- Lab Equipment Operation
- Patient bathing
- Lab equipment calibration
- Antigen testing
- Hospice Care
- Customer Relationship Management (CRM)
- First Aid
- Anatomy and Physiology Knowledge
- Medical terminology in English
- Payment Collection
Accomplishments
Accomplishments
- Recognized for outstanding dedication to patient care.
- Recognized for going above and beyond the call of duty.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved work by completing all tasks with accuracy and efficiency.
Certification
- RMA - Registered Medical Assistant
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteImportant To Me
401k matchPaid time offHealthcare benefitsFlexible work hoursCareer advancementPaid sick leaveTimeline
Medical Assistant
Cardiovascular Specialists
2021.11 - Current (2 years & 10 months)
Medical Assistant
Medical Managment
2014.11 - 2021.11 (7 years)
Medical Assistant
Sentara Virginia Beach General Hospital
2006.01 - 2014.07 (8 years & 6 months)
Brighton Center - Center For Employment Training
Registered Medical Assistant from Medical Assistant
- RMA - Registered Medical Assistant
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