Tate Bryan
Ogden,UT
Summary
Versatile Operations Technician with experience in managing operations, troubleshooting technical issues and maintaining equipment. Strengths include problem-solving skills, team collaboration and adaptability to fast-paced environments. Made significant contributions to previous roles by streamlining processes, enhancing operational efficiency, and ensuring compliance with safety standards. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
1
1
Certification
3
3
years of post-secondary education
11
11
years of professional experience
Work History
Lead Operations Technician
Boeing
Layton, UT
06.2023 - Current
- Proficient in cable harness building, troubleshooting, reading and interpreting schematics, crimping, soldering, and assembly.
- Interpret schematics and drawings in order to assemble product at an aerospace industry standard.
- Obtain and maintain IPC certifications to work on class 3 electronic products.
- Oversaw technical operations and maintenance tasks to ensure smooth production flow.
- Followed Boeing safety procedures and aerospace quality standards during daily operations.
- Inspected equipment and components for defects before production use.
- Set up tools, fixtures, and workstations for manufacturing tasks.
- Monitored process controls and reported equipment issues to maintenance teams.
- Recorded operational data and completed Boeing work instructions accurately.
- Supported technicians with parts handling, assembly tasks, and material movement.
- Verified completed work against Boeing specifications and technical drawings.
- Implemented best practices for efficient operations management.
- Maintained accurate records of daily activities.
- Assisted with the maintenance and repair of equipment in a production environment.
- Collaborated with engineering team to develop innovative solutions for improved efficiency.
- Prepared detailed reports on operational performance metrics to identify trends and inform process improvements.
- Led output planning and controls, providing assessment and troubleshooting to minimize complications and breakdowns.
- Documented and implemented processes to maximize output based on internal guidelines and regulatory mandates.
- Reviewed existing processes regularly and recommended improvements.
- Led technical operations and maintenance tasks to maintain cross-organizational technology infrastructure effectiveness.
- Tracked completion of objectives according to QC standards and work-related timelines.
- Coordinated cross-departmental collaboration to effectively troubleshoot technical issues.
- Provided training and guidance to new team members on operational procedures.
- Ensured compliance with industry standards and regulations related to operations.
- Created work instructions for operators based on established guidelines.
- Managed multiple projects simultaneously while adhering to project timelines and budget constraints.
- Hours/Week: 40+
Manufacturing Technician
Northrop Grumman
Clearfield, UT
07.2022 - 05.2023
- Perform advanced composite operations to include molding, trimming, vacuum-bagging, basic repair, material preparation, weighing, and finishing, and secondary machine operations. Demonstrate an understanding of work orders and lay-up charts with step-by-step instructions, ensure the quality of the product while providing suggestions for improvement and checking for Foreign Object Debris. Work with shop tools and equipment used in composite layup as well as demonstrate the ability to perform in a team environment.
- Recorded and maintained inspections for compliance. Follow safety protocol with machinery and equipment while wearing Personal Protection Equipment. Help co-workers by maintaining 1050 days of on-the-job safety.
- Built T-stringer frames for A-350 Airbus according to Standard Work Instructions detailing required materials and carbon ply specifications. Aligned plies using laser machines for precision, heated frames to 75-90 degrees to ensure adhesion, and cut plies to exact measurements with appropriate tools.
- Executed manufacturing operations, collaborating with engineers in set-up and calibration tasks.
- Led training for new employees on processes to achieve shipment goals of six T-stringer frames built, assembled, and bagged, while ensuring adherence to quality standards and maintaining a safe work area.
- Hours/Week: 40+
Technical Recruiter
Oxford Global Resources
Chandler, AZ
02.2022 - 07.2022
- Met production goals for the quarter by adding consultants to the database and assigning them to projects. Made a high volume of phone calls to recruit candidates. Sourced consultants with critical skills to fill job listings and expand the database.
- Check references to verify information and obtain manager leads and market information. Educate consultant and client on Oxford benefits and policies. Ensure completion of all consultant paperwork. Pre-market consultants to client managers. Maintain and develop relationships with consultants currently on assignment and resolve all issues including those related to benefits, payroll, and performance.
- Entered consultant information, contract history, market leads, and communication notes into database. Participated in training meetings to enhance recruiting skills and contribute to account strategies. Managed administrative tasks including timely data entry.
- Hours/Week: 40
Apprentice Electrician
EID Inc.
West Haven, UT
07.2020 - 02.2022
- Collaborated with coworkers to design, install, and repair commercial and residential electrical systems. Measure, cut, and bend wire and conduit, using measuring instruments and hand tools. Maintain tools, vehicles, and equipment and keep parts and supplies in an organized order. Perform semi-skilled and unskilled laboring duties related to the installation, maintenance and repair of a wide variety of electrical systems and equipment. Disassemble defective electrical equipment, replace defective or worn parts, and reassemble equipment, using hand tools and power tools. Thread conduit ends, connect couplings, and fabricate and secure conduit support brackets, using hand tools. Examine electrical units for loose connections and broken insulation and tighten connections, using hand tools. Drill holes and pull or push wiring through openings, using hand and power tools.
- Ensured clean and safe working area to promote safety and efficiency. Dig trenches or holes for installation of conduit. Trace out short circuits in wiring, using voltmeter. Install copper-clad ground rods, using a manual post driver. Break up concrete, using air hammer, to facilitate installation, construction, or repair of equipment. Transported tools, materials, equipment, and supplies to work site. Construct controllers and panels, using power drills, Requisition materials, using warehouse requisition or release forms.
- Hours/Week: 40+
Service Adviser
Ken Garff Honda Riverdale
Riverdale, UT
10.2019 - 07.2020
- Listen to customers' description of car trouble and ask follow-up questions to better assess the problem with the vehicle. Thoroughly inspect the vehicle and determine the source of the issue and provide suggestions for the best ways to fix the vehicle. Have detailed knowledge of car mechanics and strong interpersonal skills to be able to communicate well with the customer as well as the mechanic. Recorded detailed notes about vehicle symptoms described by the customer. Enter customer information in a large database system that the mechanic can access as well. Inspect the vehicle to further analyze the problem. Advised customers on necessary repairs and maintenance options. Work with the customer to decide the best service plan based on their budget and needs. Draw up the work order and assign the service to a specific mechanic all while communicating with the customer on what is being done. Maintain records of completed work and provide billing statements to customer when maintenance has been completed. Inspect that the work was completed by the mechanic to ensure confidence that the vehicle is ready to be returned to the customer.
- Pay close attention to detail and work well with a team of mechanics in order to relay the information that the customer has provided. Maintained calm and patient demeanor while assisting confused or frustrated customers, ensuring effective communication. Demonstrate detailed knowledge of the automotive industry and have strong customer service skills. Possess knowledge of proper safety precautions in the service area.
- Hours/Week: 40+
Service Adviser
Paskett Auto Care
Roy, UT
09.2015 - 10.2019
- Service Adviser and customer service to customers for the maintenance of their vehicles. Accurately measured and estimated customer needs for service. Provides customers with product and knowledge of company maintenance products. Achieved customer satisfaction and sales through effective service delivery. Promoted products and sought new customers, enhancing service department outreach. Bids competitive jobs for a wide range of customers. Determined pricing for competitive bids and quotes based on market analysis. Builds and develops a market for maintenance service work. Schedules work according to priority and maintains an orderly flow of work.
- Advised auto care customers on vehicle repairs and maintenance options.
- Wrote repair orders and documented service requests for Paskett Auto Care.
- Scheduled appointments and coordinated workflow between customers and technicians.
Automotive Technician
Paskett Auto Care
Roy, UT
09.2015 - 10.2019
- Performed scheduled and unscheduled preventive maintenance on vehicles, restoring automotive equipment to serviceable condition. Overhauled, diagnosed, and tuned diesel and gasoline engines, measuring crankshaft size and replacing engine oil and filters. Adjusted fuel injection and ignition systems for optimal performance, replaced worn gears and bearings, and assembled and adjusted components for efficient operation. Conducted brake adjustments, diaphragm replacements, and leak corrections, ensuring safety stop valves operated correctly. Maintained environmental control units and troubleshot heating and cooling systems.
- Replaces and repairs defective valves, temperature bulbs, compressors, electrical motors, starters, generators, fans, heating elements, and heat exchangers. Recovers, recycles, replaces refrigerant. Traces fluid flow circuits. Checks head pressure on compressor. Adjusts and calibrates system to operate within specified range in cooling, heating, and automatic modes of operation. Sets controls to correspond with temperature and humidity sensors inside container. Traces electrical circuits, replaces solenoids, motor brushes, relays, wires and connecting terminals. Checks and repairs control panel lights which reflect operating conditions and indicate safety warnings when temperature nears minimum and maximum limitations. Utilizes safety practices and procedures following established safety rules and regulations and maintains safe and clean a safe and clean work environment. Maintained hand and power tools and equipment essential for automotive tasks.
- Knowledge of safety regulations, procedures, and policies to include environmental directives pertaining to handling hazardous materials. Knowledge of equipment common to the trade, (i.e., front-end alignment and wheel balancing equipment, turning and grinding equipment for servicing brake drums and discs or rotor assemblies and drilling and pressure bleeding devices). Reads schematics, interprets manufacturers' repair manuals and technical orders and specifications. Examines to determine required repairs, estimates damages, quotes prices and provides periodical maintenance and servicing; tasks included changing engine oil, tuning the engine, refilling all fluids, examining belts and hoses, checking steering systems, spark plugs, gear box, transmission, brake and fuel systems, electrical systems, wheel bearings and the repair, reline, replace, and adjustment of brakes. Adept at all tire repairs, installations, and balancing. Provides safety and emissions inspections.
- Works in the service area replacing flat tires, working vehicle alignments, engine tune-ups, A/C repairs, and all required routine maintenance. Exceptionally skilled in bearing reconditioning and rebuilding by doing a detailed nondestructive visual, tactile, and auditory examination to determine the extent of rework needed, look for surface imperfections, scratches, excessive discoloration, metal fatigue, cracks, broken parts, damaged shields, fretting, frosting, or corrosion and rust on active surfaces which buffing and polishing may correct. Rotates bearings by hand or spin tests on electronic equipment looking for inconsistent noise, vibrations, roughness, or drag. Use of radius probes for evaluation of surface defects; micrometers to perform dimensional checks, and setup and operate precision gauging with specialized test equipment checking for cracks, seams, laps, and inclusions. Rebuilds bearings using retainers, seals, inner and outer rings retained as matched sets, and matches sets of rollers and balls. Performs cleaning according to the type of bearing, application of lubricant and preservatives, and set-up and operation of packaging and labeling equipment. Works with all types of customers, resolving any complaints to customer satisfaction. Excellent customer service skills.
- Hours/Week: 40+
Education
Bachelor of Science - Business Management
University of Phoenix
Tempe, AZ 11.2026 - 11.2026
High School Diploma - General Studies
Roy High School
Roy, Utah 08.2014 - 05.2017
Skills
- Service Technician
- Technical Drawing Analysis
- Electrical systems
- Product Assembly Techniques
- Heavy Equipment Operation
- Mechanical Technician Training
- Material Handling Equipment
- Lockout and tagout procedures
- Safety Compliance Protocols
- Maintenance Shop Safety Practices
- PPE compliance
- Production scheduling
- Process improvement
- Process enhancement
- Team collaboration
- Data management
- Proficient with Microsoft Office
- Microsoft Excel
- Proficient at Windows 7 & Vista systems
- Meets Critical Deadlines / Time Management
- Excellent Multi-Tasking Skills
- Troubleshooter & Problem Solver
- Problem resolution
- Time optimization
- Operations oversight
- Leadership
- Leadership Development
- Team collaboration
- Interpersonal adaptability
- Workplace adaptability
- Active listening
- Effective communication
- Excellent communication
- Verbal communication
- Oral and written skills
- Relationship management
- Customer relationship management
- Stress management
- Workplace Ethics
- Administration & Personnel Management
- Tech-human efficiency
- Active listening
- Excellent communication
- Interpersonal skills
- Technical Verbal communication
- Time optimization
- Problem resolution
- Workplace adaptability
- Relationship management
Certification
- IPC-610 Certification
- IPC-620 Certification
- IPC-JSTD Certification
- Crimping
- Safetying device installation
- Mechanical and Structural torqueing
- Engaging/Disengaging Connectors
- Confined Space Certification
- FOD Prevention
- Solder sleeve assembly
- Hazardous waste
- ESD Assembly
- Fiber Optic Familiarization
- Clean as you go
- Onsite Activities Awareness
- ESD Installation and Removal
- Stamping Accountability
- ESD general awareness
- LOTTO training
- PPE Training
- Hazard Communication
- Shop Floor Ergonomics
- Cadmium Hazard Awareness
- SRM awareness
- RIM awareness and compliance
- Labor Recording compliance training
- Records Management awareness
PROFESSIONAL AWARD
High Honor Roll 2014-2015; High Honor Roll 2015-2016; High Honor Roll 2016-2017
Timeline
Bachelor of Science - Business Management
University of Phoenix
11.2026 - 11.2026
Lead Operations Technician
Boeing
06.2023 - Current
Manufacturing Technician
Northrop Grumman
07.2022 - 05.2023
Technical Recruiter
Oxford Global Resources
02.2022 - 07.2022
Apprentice Electrician
EID Inc.
07.2020 - 02.2022
Service Adviser
Ken Garff Honda Riverdale
10.2019 - 07.2020
Service Adviser
Paskett Auto Care
09.2015 - 10.2019
Automotive Technician
Paskett Auto Care
09.2015 - 10.2019
High School Diploma - General Studies
Roy High School
08.2014 - 05.2017