As compassionate professional, adept at delivering impactful support and services to individuals facing housing instability. Skilled in building strong relationships with clients and stakeholders, ensuring collaborative efforts lead to successful outcomes. Reliable and adaptable, ensuring that client needs are met promptly and effectively.
Overview
5
5
years of professional experience
Work History
SSVF Case Manager
The Salvation Army
Ventura, CA
09.2025 - 04.2026
Manage a caseload of 36+ Veteran households across SSVF components, delivering comprehensive case management including intakes, eligibility determination, wellness checks, housing inspections, and ongoing client support.
Ensure full Housing and Urban Development and Supportive Services for Veteran Families compliance through meticulous enrollment and data entry, detailed and timely case notes, and maintenance of audit-ready physical and electronic client files.
Coordinate housing and financial assistance operations, including organizing, tracking, and distributing rental and utility assistance payments.
Program Coordinator, Refugee Services
SAMARITAS
Troy, MI
11.2023 - 10.2024
Developed and implemented art therapy programs tailored for refugees, fostering emotional healing and cultural integration, resulting in a 40% increase in program engagement and positive feedback from participants.
Ensured strict adherence to state grant requirements, maintaining records and reports, leading to successful audits and the securement of ongoing funding for refugee services.
Established and nurtured robust relationships with a wide range of community partners, including local schools, Department of Health and Human Services, and other nonprofit entities, enhancing collaborative efforts and resources available to refugees, and amplifying the impact of the services provided.
Case Manager, Refugee Services
Survivor Services, Case Manager
NATIONALITIES SERVICE CENTER
Philadelphia, PA
05.2023 - 08.2023
Conducted initial assessments of refugee and immigrant clients to identify their needs, strengths, and barriers to successful resettlement.
Collaborated with a multidisciplinary team, including interpreters, social workers, healthcare professionals, and educators, to ensure holistic support and coordinated services for clients.
Maintain accurate and up-to-date case records and documentation, ensuring confidentiality and compliance with legal and regulatory requirements.
Training Team Intern
OAKLAND COMMUNITY HEALTH NETWORK
Troy, MI
07.2022 - 08.2023
Assisted in the creation of interactive online learning content for providers and employees within the network, focusing on diversity, equity, and inclusion topics such as, social determinants of health, disability awareness, and implicit bias in the workplace.
Assisted with quality assurance and quality control for trainings given within the organization through analyzing qualitative and quantitative feedback on trainings and trainer performance.
Worked alongside the Diversity, Equity, and Inclusion team to create monthly diversity calendars distributed throughout the organization to celebrate holidays and honorary days relevant to company mission.
Research Assistant
WATER, HEALTH, AND NUTRITION LAB
University Park, PA
08.2021 - 08.2023
Conducted research relative to Water, Health, and Nutrition through generating literature reviews on topics such as climate, natural disasters, water collection methods, and sanitation measures across the United States and the world.
Participated in bi-weekly team meetings in order to co-mediate goals and progress through determining team goals, coordinating efforts, and sharing feedback.
Extracted and coded field data relative to examining the effects of an extreme flood in lowland Bolivia on water and food insecurity, nutrition, and disease. Assisting in the creation of a work of Literature published in the American Journal of Human Biology in January of 2023.
Education
Master of Public Health - Global Health Concentration
THE PENNSYLVANIA STATE UNIVERSITY
University Park, PA
05-2025
Bachelor of Science - Biobehavioral Health, Global Health
THE PENNSYLVANIA STATE UNIVERSITY
University Park, PA
05-2023
Skills
Epidemiological Methods: Familiar with epidemiological study design, data collection, and surveillance systems
Quantitative Analysis: Strong skills in descriptive and inferential statistics, regression modeling, and hypothesis testing
Data Analysis Software: Proficient in SAS and SPSS for statistical analysis and data management
Client advocacy
Housing navigation
Teamwork
Problem-solving
Time management
Attention to detail
Multitasking
Timeline
SSVF Case Manager
The Salvation Army
09.2025 - 04.2026
Program Coordinator, Refugee Services
SAMARITAS
11.2023 - 10.2024
Survivor Services, Case Manager
NATIONALITIES SERVICE CENTER
05.2023 - 08.2023
Training Team Intern
OAKLAND COMMUNITY HEALTH NETWORK
07.2022 - 08.2023
Research Assistant
WATER, HEALTH, AND NUTRITION LAB
08.2021 - 08.2023
Bachelor of Science - Biobehavioral Health, Global Health
THE PENNSYLVANIA STATE UNIVERSITY
Master of Public Health - Global Health Concentration