Tate Hartle

• Managed labor, inventory and overhead costs effectively to maintain business profitability.
• Recruited and trained high-quality staff, resulting in increased customer satisfaction and loyalty.
• Established strong relationships with local businesses to foster community support and drive foot traffic to the franchise location.
• Oversaw payroll, business planning and marketing for franchise operations.
• Successfully resolved customer issues with diplomacy and professionalism, ensuring repeat business from satisfied clientele.
• Cultivated strong relationships with customers via in-store connections and strong social media presence.
• Trained and motivated employees to perform daily business functions.
• Consulted with customers to assess needs and propose optimal solutions.
• Managed day-to-day business operations.

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• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Enhanced customer satisfaction by resolving issues promptly and maintaining a clean, organized store environment.
• Managed budget allocation for staffing, inventory, and other operational expenses to maximize profitability.
• Boosted sales performance with strategic merchandising techniques and targeted promotional campaigns.
• Improved store efficiency by implementing inventory management systems and streamlining operational processes.
• Mentored employees for professional growth, fostering a positive work culture that encouraged collaboration and teamwork.
• Managed inventory control, cash control, and store opening and closing procedures.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Assisted with hiring, training and mentoring new staff members.
• Negotiated price and service with customers to increase profits and close the deal on sales.