Entrepreneurship: Founded and managed a successful home improvement business
Financial Management: Budgeting, invoicing, and financial forecasting
Project Management: Planning, executing, and overseeing various home improvement projects
Client Relations: Building and maintaining positive relationships with clients
Sales Skills: Identifying customer needs and providing solutions
Conflict Resolution: Addressing and resolving customer concerns effectively
Brand Development: Created and promoted brand identity through marketing strategies
Social Media Management: Leveraging social media for business promotion and customer engagement
Team Management: Leading and training a team of employees/subcontractors
Negotiation: Securing contracts and negotiating terms with clients and suppliers
Presentation Skills: Effectively presenting proposals and project ideas to clients
Adaptability: Quickly adjusting to changing project demands and customer requirements
Assistant Manager
PrimoHoagies
02.2023 - 08.2023
ServSafe Certification
Inventory Management: Monitored stock levels, placed orders, and managed inventory to minimize waste and ensure product availability
Training and Development: Trained new employees on deli operations, customer service, and food safety practices
Financial Oversight: Assisted with cash handling, daily sales reporting, and expense management
Customer Satisfaction: Achieved high customer satisfaction ratings, leading to increased repeat business and positive reviews
Lead Traffic Controller
Rohslers Allendale Nursery
09.2019 - 03.2020
Traffic Management: Coordinated vehicle flow and ensured safe, efficient traffic patterns within the nursery
Team Leadership: Supervised a team of traffic guides, assigning tasks and providing training to ensure effective operations
Communication: Liaised with nursery management to address any traffic-related issues or adjustments needed
Problem-Solving: Quickly identified and resolved traffic bottlenecks or customer concerns as they arose
Enhanced Customer Experience: Received positive feedback from customers regarding the ease of navigation and overall experience
Safety Record: Maintained a zero-incident record for traffic-related issues during my tenure, contributing to a safe environment for customers and staff
Gas Station Attendant
ExxonMobil
04.2018 - 01.2019
Fueling Operations: Safely operated fuel pumps and ensured compliance with safety protocols during fueling
Cash Handling: Managed cash transactions, processed payments, and balanced cash registers at the end of shifts
Recognition: Acknowledged by management for exceptional performance and dedication to customer service
Education
Economics
University of Colorado at Boulder
Boulder, CO
EEST - Electrical Wiring Principles, Fiber Optics, Telecommunications, Networking, Home Theater, Satellite System Integration, Electrical Controls And PLC
Liconln Technical Institute
Mahwah, NJ
OSHA 30 -
Lincoln Technical Institute
Mahwah, NJ
11.2024
GED -
Northern Highlands Regional Highschool
Allendale, NJ
06.2021
Skills
Customer service
Leadership
Electrical troubleshooting
Electrical wiring
Electrical blueprints
Estimating
Timeline
Assistant Manager
PrimoHoagies
02.2023 - 08.2023
Lead Traffic Controller
Rohslers Allendale Nursery
09.2019 - 03.2020
Owner/Founder
Premium Landscaping NJ
05.2019 - Current
Gas Station Attendant
ExxonMobil
04.2018 - 01.2019
Economics
University of Colorado at Boulder
EEST - Electrical Wiring Principles, Fiber Optics, Telecommunications, Networking, Home Theater, Satellite System Integration, Electrical Controls And PLC