Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
Tate Wallace

Tate Wallace

Edmonds

Summary

Energetic and customer-focused professional with a strong background in fast-paced, client-facing roles. Proven ability to deliver exceptional service, build rapport with diverse customers, and thrive under pressure. Experienced in multitasking, teamwork, and handling high-volume environments with efficiency and a positive attitude. Adaptable, reliable, and committed to creating memorable dining experiences through attentive and friendly service.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Client Engagement Specialist

Payscale
03.2023 - 11.2024
  • Built strong relationships with clients, responding quickly and professionally to inquiries.
  • Maintained organization and attention to detail while managing multiple client needs.
  • Collaborated across departments to deliver a seamless and positive customer experience.
  • Recognized for a positive attitude, communication skills, and ability to thrive under pressure.

Server / Waitstaff

The Loft Bar & Grill
06.2021 - 01.2024
  • Provided fast, friendly, and attentive service in a busy, high-volume restaurant.
  • Upsold food and beverage specials, consistently increasing average check size.
  • Accurately took and delivered orders, handled transactions, and resolved customer concerns.
  • Recognized by management for teamwork, adaptability, and reliability during peak shifts.

Customer Outreach Associate

DocuSign
05.2022 - 02.2023
  • Delivered friendly, service-oriented support to prospective clients via phone and email.
  • Handled a high volume of interactions daily while maintaining quality and professionalism.
  • Worked closely with team members to ensure smooth handoffs and efficient service.
  • Praised for consistency, dependability, and customer-first mindset.

Education

Bachelor of Science - Business Administration

Central Washington University
Ellensburg, WA
09-2020

Skills

  • Customer Service: Friendly and attentive guest service, conflict resolution, order accuracy, upselling techniques
  • Communication: Clear verbal communication, active listening, team coordination, professional demeanor
  • Efficiency & Organization: Multitasking in high-volume settings, time management, handling transactions
  • Teamwork: Collaborative with kitchen and front-of-house staff, reliable during peak hours, flexible and adaptable
  • Technology: POS systems, digital scheduling tools, basic CRM familiarity (Salesforce, HubSpot)
  • Project management
  • Customer retention
  • Strategic marketing
  • Customer service
  • Time management
  • Multitasking and organization
  • Team collaboration

Accomplishments

  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.
  • Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
  • Product Promotion - Up-sold products and motivated customers to upgrade current product plans.

Certification

  • Sales Essentials Certificate
  • Sales Manager Certificate

Timeline

Client Engagement Specialist

Payscale
03.2023 - 11.2024

Customer Outreach Associate

DocuSign
05.2022 - 02.2023

Server / Waitstaff

The Loft Bar & Grill
06.2021 - 01.2024

Bachelor of Science - Business Administration

Central Washington University

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