Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tate Zimmerman

Highlands Ranch,CO

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Hostess Trainer

Lazy Dog Restaurant & Bar
07.2022 - Current
  • Enhanced customer satisfaction by efficiently managing reservations and seating arrangements.
  • Managed high-pressure situations during peak hours, maintaining excellent customer service and smooth operations.
  • Promoted a culture of teamwork among all front-of-house staff which resulted in better collaboration and higher efficiency levels.
  • Maintained clean and organized front-of-house areas, contributing to an inviting atmosphere for guests.
  • Trained and mentored new hostesses, resulting in increased efficiency of the team as a whole.
  • Facilitated seamless transitions between shifts by effectively communicating pertinent information regarding reservations and special requests with incoming staff members.
  • Collaborated with waitstaff to accommodate guest requests promptly, enhancing overall dining experience.
  • Addressed any guest complaints or issues swiftly resolving them leading to increased customer loyalty.
  • Assisted in conflict resolution between customers and staff, fostering a positive work atmosphere.
  • Partnered with the management team to identify areas of improvement and implement changes that positively impacted overall restaurant operations.
  • Boosted restaurant reputation by consistently providing a warm and welcoming environment for guests.
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.

Crew Member

Dairy Queen
07.2021 - 07.2022
  • Worked front counter and other areas.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Stocked shelves to organize aisles in assigned department.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

Bachelor of Science - Nursing

Arapahoe Community College
Littleton, CO
05.2026

High School Diploma -

Skyview Academy
Highlands Ranch
05.2021

Skills

  • Exceptional communication
  • Guest Relations
  • Task Delegation
  • Table assignment
  • Customer Service
  • Critical Thinking
  • Team Collaboration
  • Food Safety
  • Worker Training
  • Greeting and Seating Guests
  • Service Training
  • Food safety understanding
  • Sanitizing understanding
  • High-volume dining

Certification

Certified Nursing Assistant

BLS Certification

Timeline

Hostess Trainer

Lazy Dog Restaurant & Bar
07.2022 - Current

Crew Member

Dairy Queen
07.2021 - 07.2022

Bachelor of Science - Nursing

Arapahoe Community College

High School Diploma -

Skyview Academy

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Tate Zimmerman