Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amos Smith

Memphis, TN, USA,United States

Summary

Experienced Cavalry Scout with expertise supporting operations and providing effective supervision and leadership skills. Operates in all kinds of conditions and remains calm and composed. Highly trained with exceptional communication, teamwork and decision-making talents.

Overview

11
11
years of professional experience

Work History

Night Monitor

Youth Villages
09.2023 - Current
  • Improved overall safety by conducting regular facility walkthroughs and addressing potential hazards.
  • Supported a peaceful environment for residents with consistent enforcement of quiet hours and noise regulations.
  • Ensured timely response to emergencies, coordinating with first responders and updating management on incident details.
  • Contributed to an orderly living space by enforcing facility rules and policies consistently among all residents.
  • Assisted in the facilitation of nighttime events or programs as needed, providing additional support to staff and participants.
  • Walked through the department multiple times each shift to evaluate and correct issues.

Utility Worker

US Foods
05.2021 - 08.2023
  • Completed daily maintenance tasks in record time to maximize productivity.
  • Kept the work area clean, neat, and well-stocked to maximize productivity.
  • Closely monitored equipment availability and functionality to maximize production and keep detailed records.
  • Reported issues to the property manager so effective resolutions could be put into place.
  • Optimized work readiness with an effective gathering of parts and supplies in alignment with specifications.
  • Followed instructions from supervisor regarding daily job tasks and duties.

Cavalry Scout (19D)

US Army
01.2013 - 04.2021
  • Prepared mission equipment for deployment and secured vehicles before transport.
  • Educated newer members on platoon inner workings, answered questions, and provided advice on daily duties.
  • Coordinated work assignments, evaluated performance, and disciplined members of a security team.
  • Verified inventory computations by comparing them to physical counts of stock and investigated and adjusted discrepancies and errors.
  • Developed, resourced, and executed the squad's various strength and training strategies to improve mission readiness in tactical fields.
  • Developed team communications and information for meetings.

Customer Service Representative

ASI
08.2018 - 02.2019
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
  • Recorded account information to open new customer accounts.
  • Responded to customer requests for products, services and company information.

Education

Bachelor of Science - Criminal Justice

Strayer University
Washington, DC
05.2026

High School Diploma -

Central High School
05.2014

Skills

  • Scheduled Maintenance
  • Critical Thinking
  • Task Concentration
  • Verbal and Written Communication

Timeline

Night Monitor

Youth Villages
09.2023 - Current

Utility Worker

US Foods
05.2021 - 08.2023

Customer Service Representative

ASI
08.2018 - 02.2019

Cavalry Scout (19D)

US Army
01.2013 - 04.2021

Bachelor of Science - Criminal Justice

Strayer University

High School Diploma -

Central High School
Amos Smith