Tatenda Muzenda
Masvingo,Zimbabwe
Summary
Overseeing human resources programs and changes that enhanced company knowledge about employment law and effective organizational planning. I am a highly competent communicator, skilled in developing initiatives that improve company profitability and growth bringing forth a proven track record of successfully managing human resource efforts and leading teams to work towards company goals. I am therefore looking for a position as a Learning and development manager in your organization.
Overview
3
3
years of professional experience
Work History
Human Resource Officer
Ministry of Education – Masvingo District
- Performed all administrative duties.
- Facilitating, conducting workshops and training to teachers across eighty schools in the district.
- Utilized a range of instructional strategies or formats to convey knowledge such as role acting, simulations, team activities, group discussions and lecturers.
- Tracked human resource issues to resolution and escalated if there was need.
- Assisted in the recruitment of relief teacher process including job posting, screening and interview coordination.
- Conducted annual skills gap analyses and aligned learning roadmaps to organizational objectives.
- Developed leadership development programs adopted by senior teachers resulting in improved succession pipeline readiness.
- Implemented evaluation frameworks using Kirkpatrick Level 1–4 metrics to track training impact and ROI.
- Oversaw the learning management system of sixty deputy headmasters across the district increasing learning compliance rates to seventy percent.
Teacher
VICTORIA HIGH SCHOOL
- Evaluated and graded students' class work, assignments, and papers.
- Developed and implemented lesson plans daily.
- Created and organized learning centers and visual displays to reinforce concepts.
- Maintain accurate records of student performance.
- Monitor student progress and provide feedback.
- Communicate with parents/guardians.
- Utilized a variety of instructional strategies.
- Fostered a positive learning environment.
- Used technology to enhance instruction.
Assistant Waiter
CELEBRITY CRUISES
01.2023 - Current
- Communicate order details to the Kitchen Staff.
- Serve food and drink orders.
- Check dishes and kitchenware for cleanliness, presentation and report any problems.
- Deliver checks and collect bill payments.
- Carry dirty plates, glasses and silverware to kitchen for cleaning.
- Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations.
- Follow all relevant health department regulations.
- Provide excellent customer service to guests.
Education
Post Graduate Diploma - Education
Zimbabwe Open University
01-2018
BSC - Human Resource Management
Midlands State University
01-2014
Skills
- Conflict resolution
- Good communication skills
- Team player
- Change management
- Time management and organizational skills
- Training needs analysis
- Performance management
- Coaching & facilitation
- Stakeholder engagement
- Computer knowledge (Microsoft office, excel, power point and word)
PERSONAL PROFILE
English
Timeline
Assistant Waiter
CELEBRITY CRUISES
01.2023 - Current
Human Resource Officer
Ministry of Education – Masvingo District
Teacher
VICTORIA HIGH SCHOOL
BSC - Human Resource Management
Midlands State University
Post Graduate Diploma - Education
Zimbabwe Open University