Patrick Greenan
Cameron,NC
Summary
Certified Scrum Master with background in managing cross-functional teams to deliver complex projects within set timelines. Demonstrated skill in facilitating daily scrums, sprint planning, and backlog grooming while collaborating with product owners to align team efforts towards business goals. Committed to improving team efficiency, enhancing communication, and promoting a culture of continuous improvement. Successfully steered previous organizations towards agile methodologies by fostering an environment of transparency and trust. Adaptable IT professional with over 10 years of experience in system administration and project management. Skilled in facilitating team growth, leading cross-functional collaboration, and delivering innovative solutions to complex challenges.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Scrum Master
Raytheon Technologies
Annapolis, Maryland
06.2023 - Current
- Facilitated daily stand-ups to enhance team communication and collaboration.
- Monitored project progress and adjusted plans to align with evolving requirements.
- Collaborated with product owners to ensure clear understanding of user stories and acceptance criteria.
- Conducted retrospectives to identify areas for process improvement and team development.
Linux System Administrator
Raytheon Technologies
Riverdale, Maryland
10.2019 - 06.2023
- Collaborated with cross-functional teams to support system integration projects.
- Installed, configured, maintained and upgraded Linux operating systems and services.
- Managed user accounts on the Linux environment by creating new users and modifying existing ones as per their needs.
- Performed patch, update, security scanning and configuration to meet OS performance mandates.
- Configured and updated Linux servers with latest releases and patches.
- Reduced service backlog by resolving daily tickets efficiently.
IT Team Lead
Raytheon Technologies
Riverdale, Maryland
04.2013 - 10.2019
- Oversaw system integration and troubleshooting processes.
- Facilitated team meetings to enhance collaboration and communication.
- Oversaw daily operations within the IT department, including resource allocation and task delegation.
- Performed troubleshooting activities to identify root cause of system issues and develop appropriate resolutions.
- Conducted regular performance reviews for the IT team members.
Windows Systems Administrator
Raytheon Technologies
Upper Marlboro/Riverdale, Maryland
11.2000 - 07.2013
- Managed Windows server environments and ensured system stability.
- Configured Active Directory for user management and access control.
- Provided technical support to end-users for Windows-related issues.
- Created user profiles on local servers and redirected folders to network shares.
- Installed, configured, and maintained Windows Server operating systems.
- Implemented patch management strategies using WSUS or SCCM tools.
- Provided technical support for Windows desktop users.
Windows Administrator
General Dynamics Information Technology Inc
Fairfield, California
07.2011 - 04.2013
- Configured and maintained Active Directory users and groups.
- Implemented security measures for data protection and compliance.
- Troubleshot system issues and provided technical support to users.
- Performed troubleshooting of server hardware malfunctions or software errors.
- Analyzed system logs and monitored system performance using tools like SolarWinds.
Education
Associate of Arts - General Studies
Montgomery College
Rockville, MD07-1998
Skills
- Agile methodologies
- User story refinement
- Sprint planning
- Process improvement
- Risk management
- Cross-functional collaboration
Certification
Certified Scrum Master
Timeline
Scrum Master
Raytheon Technologies
06.2023 - Current
Linux System Administrator
Raytheon Technologies
10.2019 - 06.2023
IT Team Lead
Raytheon Technologies
04.2013 - 10.2019
Windows Administrator
General Dynamics Information Technology Inc
07.2011 - 04.2013
Windows Systems Administrator
Raytheon Technologies
11.2000 - 07.2013
Associate of Arts - General Studies
Montgomery College