Tatevik Sarkissian
Canyon Country,CA
Summary
Dedicated retail management professional with 14 years of experience utilizing team-building and interpersonal skills in a fast-paced, customer-focused retail environment. Harnesses skills and experience to greet and help customers as they search for products that meet their needs and desires. Effective communication regarding business and product needs.
Overview
14
14
years of professional experience
Work History
Human Resources Specialist
Target
06.2024 - Current
- Knowledge of HR procedures: A demonstrated understanding of payroll, hiring processes, benefits administration, performance review procedures, and compliance with labor laws.
- Strong communication skills: Ability to effectively communicate with all levels in the organization, from employees to management, as well as handle sensitive information confidentially.
- Organizational skills: Proven ability to manage multiple priorities and deadlines effectively, including employee records, scheduling interviews, onboarding new hires, and coordinating training programs.
Store Manager
Gorjana
09.2023 - 01.2024
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Store Manager
APM Monaco
10.2019 - 09.2023
- Managing a $1.2 million dollar boutique
- Focus on team, product, service, development
- Event partnership to maximize sales
- Expensing store budgets
- Visual Merchandising
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Trained and guided team members to maintain high productivity and performance metrics.
Department Manager
Nordstrom
09.2016 - 06.2019
- Managing a combined Handbags/Accessories/Sun floor estimated to do $3 million
- Focus on team, product, service, development
- Buyer communication on product mix/needs
- Store manager partnership with events
- Hiring the best talent and promoting current talent
Department Manager
Nordstrom Rack
07.2015 - 09.2016
- Manage $5.6 million business inclusive of Handbags, Accessories, Cosmetics, Lingerie, At home, Jewelry, Watches, Sunglasses
- Focusing on servicing customers on their own terms
- Teaching team service, fast and efficient check out
- Merchandising standards/tracking fast turnaround on product
- Credit card enrollment
Assistant Manager
Nordstrom
09.2010 - 07.2015
- Accessories/Handbags/Sunglasses
Education
Masters - Health Administration
University of Phoenix
Tempe, AZBachelor Of Business - Management
University of Phoenix
Tempe, AZ03.2023
Continental Academy
Miramar, FL07.2008
Options For Youth Charter Schools
Burbank, CA05.2008
Skills
- Customer Service Management
- Budget Administration
- POS Systems
- Retail Inventory Management
- Store Merchandising
- Operations Management
- Team Development
- Promotional Planning
- Supply Ordering
- Employee Training
- Talent Recruitment
- Replenishment and Recovery
- Leading Staff Meetings
- Cash Management
References
Available upon request
Languages
English
Native or Bilingual
Armenian
Native or Bilingual
Timeline
Human Resources Specialist
Target
06.2024 - Current
Store Manager
Gorjana
09.2023 - 01.2024
Store Manager
APM Monaco
10.2019 - 09.2023
Department Manager
Nordstrom
09.2016 - 06.2019
Department Manager
Nordstrom Rack
07.2015 - 09.2016
Assistant Manager
Nordstrom
09.2010 - 07.2015
Continental Academy
Options For Youth Charter Schools
Masters - Health Administration
University of Phoenix
Bachelor Of Business - Management
University of Phoenix
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