TATIANA ACOSTA
Davie,FL
Summary
Master's degree in business administration. Bachelor of Science in Industrial Engineering. Over five years of experience overseeing daily operations including production, sales, accounting, and HR tasks using SAP Business One (ERP) and QuickBooks. Experienced accounts receivable clerk. Master organizer with superior interpersonal skills. Exceptional customer service provider. Professional verbal and written communicator with solid team development and collaboration skills. Results-driven individual.
Overview
15
15
years of professional experience
Work History
Project Coordinator
TG Oil
01.2024 - Current
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Decreased project completion times by efficiently prioritizing tasks and delegating responsibilities to team members.
- Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
- Developed comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.
- Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
- Assisted in developing training materials and organized workshops aimed at enhancing skill sets among staff members working under various capacities on different projects within the organization.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Tracked hours and expenses to keep project on task and within budgetary parameters.
- Maintained database and spreadsheets with accurate inventory and status.
- Analyzed project performance data to identify areas of improvement.
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
- Planned, designed, and scheduled phases for large projects.
- Prepared and submitted project invoices for review and approval.
- Coordinated material procurement and required services for projects within budget requirements.
- Reduced outstanding debts through consistent follow-up on overdue invoices and negotiating payment plans.
- Improved invoice accuracy by thoroughly reviewing billing data before issuing final statements.
- Expedited payment collection with timely submission of invoices and proactive communication with clients.
- Increased efficiency by automating routine tasks, such as generating reports and sending reminders for overdue payments.
- Supported month-end closing procedures by reconciling accounts receivable ledgers and preparing aging reports for management review.
- Partnered with cross-functional departments to resolve discrepancies in customer accounts, promoting a cohesive work environment.
- Supported financial planning efforts by providing accurate accounts receivable data for budgeting and forecasting purposes.
- Processed incoming payments in accordance with established financial policies.
- Posted customer payments by recording cash, checks, and credit card transactions.
- Updated aging reports based on daily audits.
- Enhanced cash flow by diligently tracking and reconciling customer payments, ensuring prompt resolution of discrepancies.
- Collected, compiled and analyzed data to prepare customer invoices per contractual requirements.
- Matched purchase orders with invoices and recorded necessary information.
- Developed and maintained strong client relationships, fostering trust and open communication.
- Prepared bills receivable, invoices, and bank deposits.
- Reconciled daily AR ledger and verified proper posting.
- Utilized financial software to prepare consolidated financial statements.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
- Supported financial director with special projects and additional job duties.
- Collaborated with the purchasing department for seamless order-to-payment processes.
- Entered job costing data from payroll records and supported payroll administration process.
- Oversaw bookkeeping and accounting systems and entered data into systems accurately.
- Assisted in the preparation of annual budgets by analyzing historical spending patterns and forecasting future expenses accurately.
- Ensured compliance with local, state, and federal tax regulations by maintaining up-to-date knowledge of tax laws affecting accounts payable activities.
- Enabled data-driven decision making with advanced analytics tools, generating valuable insights for the organization.
- Boosted customer satisfaction levels by identifying areas of improvement and proposing actionable solutions.
- Assisted sales teams in crafting targeted proposals based on client needs assessment, contributing to increased revenue generation.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Created dashboards to monitor and track key performance indicators.
- Implemented business intelligence solutions to increase operational efficiency.
- Utilized data visualization techniques to present and explain complex data sets.
Accounts Receivable Senior Clerk
TG Oil Services
05.2021 - Current
- Process accounting receivables and incoming payments following internal and external financial policies and procedures
- Prepare invoices, bills, and purchase orders with error-free record-keeping skills
- Complete daily operation tasks by generating work orders with timely scheduling
- Provide high-quality customer service to all stakeholders including current and potential clients, vendors, and partners
- Maintain and monitor customer accounts, collecting payments from aged AR
- Support management team by preparing personalized proposals with accurate calculations using multiple spreadsheets and accounting software.
- Prepared and mailed invoices to customers, processed payments, and documented account updates
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds
- Managed complex problem-solving for upper management in order to complete projects on-time and within budget
Senior Operations Manager
Acerimallas
01.2013 - 01.2020
- Provide integrated Business Intelligence by developing dashboards to measure and analyze KPI’s optimizing operations and facilitating decision-making of the management team
- Coordinate, lead, monitor, and evaluate various projects with fixed deadlines and budgets
- Prepare department results-driven reports, to bring forward for consideration of the senior management executives
- Analyze expenses reports to determine cost-reduction opportunities
- Develop and implement policies and operating procedures for ongoing operations
- Coordinate departments and shareholders meetings to evaluate company performance.
Operation Manager
Acerimallas
01.2009 - 01.2012
- Monitor production costs and oversee inventory control
- Manage production schedules and coordinate services to maximize productivity
- Create manufacturing process documentation, including process flow charts, time studies, standard work, and cycle time analysis.
- Developed systems and procedures to improve operational quality and team efficiency
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services
- Analyzed and reported on key performance metrics to senior management
Education
Bookeeping -
Intuit
Tax Preparer Certification (in progress -
H&R
MBA - Business Administration
UEES
Guayaquil, Ecuador2015
Bachelor of Science - Industrial Engineering
ESPOL
Guayaquil, Ecuador2010
Skills
- SAP Business One (ERP)
- QuickBooks
- Data Analysis
- Financial Analysis
- Policy Development and Enforcement
- Teamwork
- Organization
- Willing to learn
- Financial Recordkeeping
- Invoicing Proficiency
Languages
Spanish
Native or Bilingual
Timeline
Project Coordinator
TG Oil
01.2024 - Current
Accounts Receivable Senior Clerk
TG Oil Services
05.2021 - Current
Senior Operations Manager
Acerimallas
01.2013 - 01.2020
Operation Manager
Acerimallas
01.2009 - 01.2012
Bookeeping -
Intuit
Tax Preparer Certification (in progress -
H&R
MBA - Business Administration
UEES
Bachelor of Science - Industrial Engineering
ESPOL
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