Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Tatiana Alfonso Casado

Miami,FL

Summary

An experienced professional in management and analytical problem-solving, with skills in team building, leadership, and motivation. Possesses strong abilities in customer relations and relationship-building. Additionally, knowledgeable in technology programs, enhancing the ability to analyze, manage data effectively and experienced in budget management. Capable of adapting to changes and constantly seeking knowledge. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Manager in Charge

Miami Professional Services
06.2020 - Current
  • Oversaw hiring process, selecting top talent that contributed significantly to company growth and success.
  • Ensured timely project completion by developing detailed schedules and managing resources effectively throughout the process.
  • Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
  • Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
  • Supported human resources functions, including onboarding new hires, maintaining employee records, and assisting with benefits administration.
  • Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.

Receptionist

Julca Taylor Shop
01.2023 - 04.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Organized, maintained and updated information in computer databases.

Administrator Assistant

Multirecargas
06.2018 - 01.2020
  • Handled high volume of phone calls, directing callers to appropriate personnel or providing information as needed.
  • Managed incoming mail and correspondence, distributing items as necessary while maintaining confidentiality of sensitive materials.
  • Composed, edited and prepared correspondence and other department documents.
  • Negotiated contracts with vendors and suppliers for office supplies, equipment and services.

Education

BBA - Business Administration

Sergio Arboleda University
Santa Marta, Colombia
08.2022

Bachelor of Accountancy - Accounting

Sergio Arboleda University
Santa Marta, Colombia
06.2025

Skills

  • Customer Relations
  • Staff Development
  • Compliance Monitoring
  • Motivation Techniques
  • Human Resources Management
  • Customer Service
  • Multitasking Abilities
  • Team Collaboration
  • Analytical Thinking

Certification

  • Certified Fundamentals of Marketing, Google Active
  • Market Research, Sergio Arboleda University
  • Circular Economy and Eco-design in the Industry, RITMA
  • CPR AND FIRST AID, PowerInService
  • Mathematical Olympiads, UDENAR


Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Receptionist

Julca Taylor Shop
01.2023 - 04.2024

Manager in Charge

Miami Professional Services
06.2020 - Current

Administrator Assistant

Multirecargas
06.2018 - 01.2020

BBA - Business Administration

Sergio Arboleda University

Bachelor of Accountancy - Accounting

Sergio Arboleda University

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Tatiana Alfonso Casado