Joyce Fletcher
MANOR
Summary
Perceptive Manufacturing professional with expertise in production roles. Well-trained in warehouse procedures, safety protocols and machine setup. Successfully completes tasks to meet project goals or business expectations. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level production associate position. Ready to help team achieve company goals.
Overview
15
15
years of professional experience
Work History
Production Associate
US Farathane Austin
02.2023 - Current
- Worked with development team to define and implement customer change requests to enhance product functionality.
- Checked and wrapped items, placed in boxes and labeled cartons for shipping.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
- Tracked production statuses, coordinated workflow and reported and coordinated schedules.
- Organized work to meet demanding production goals.
Leasing Consultant
BG Multifamily
04.2023 - 05.2023
- Greeted clients, showed apartments, and prepared leases.
- Verified tenant incomes and other information before accepting lease applications.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Responded to requests and scheduled appointments for property showings.
- Collected rent and tracked resident payments and information in computer system.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
- Distributed and followed up on tenant renewal notices.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
Production Associate
Telsa
02.2023 - 03.2023
- Worked with development team to define and implement customer change requests to enhance product functionality.
- Checked and wrapped items, placed in boxes and labeled cartons for shipping.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Monitored machinery to identify concerns, make corrections, or report complex problems.
- Tracked production statuses, coordinated workflow and reported and coordinated schedules.
Customer Service Cashier
Speedy Stop
09.2022 - 12.2022
- Maintained customer satisfaction with quick and professional handling of product returns.
- Utilized various software applications to process customer orders.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Utilized POS system to handle customer cash and credit card transactions.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Redeemed coupons to discount purchases.
DSP III
Austin Supported Living Center
04.2008 - 08.2022
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Monitored clients' overall health and well-being and noted significant changes.
- Scheduled daily and weekly care hours for client caseload.
- Maintained entire family's schedule and organized events.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Transported clients to and from medical appointments with safety and efficiency.
Education
High School Diploma -
Reagan High School
Austin, TX05.2001
Skills
- Minor Repairs
- Maintenance Requirements
- Operations Support
- Digital Archiving
- Quality Control
- Assembly and Production
Timeline
Leasing Consultant
BG Multifamily
04.2023 - 05.2023
Production Associate
US Farathane Austin
02.2023 - Current
Production Associate
Telsa
02.2023 - 03.2023
Customer Service Cashier
Speedy Stop
09.2022 - 12.2022
DSP III
Austin Supported Living Center
04.2008 - 08.2022
High School Diploma -
Reagan High School
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