Tatiana Brackett
Folsom,CA
Summary
Dedicated nursing student with strong academic performance, well-versed in regard of nursing fundamentals, medical terminology and safety precaution policies. Eager to build upon success in areas such as holistic and individualized approach in patient care, time management and organizational skills while adhering to hospital policy standards and prioritizing patient's safety. Noted for attention to detail, patient centered care and ability to build collaborative relationship with other healthcare providers.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Traffic Control Manager
U-Haul Of Northern California
02.2008 - 12.2017
- Hired, trained and supervised team of customer service managers who supported Northern California market distribution and provided customer service to U-Haul customers
- Assisted with creating efficient resolutions for most challenging customer complaints
- Supported field team members, U-Haul dealerships and managers of U-Haul locations for entire Northern California region
- Implemented various strategies by analyzing data to create distribution plan to meet customer demand and future migration trends by creating inventory availability
- Worked with rate analysts at U-Haul corporate office and other managers on balancing inventory to help increase gross revenue by managing equipment pricing
Education
Bachelor of Science - Nursing
Sacramento State University
Sacramento05.2024
Skills
- - Bilingual: Fluent in Russian and English
- - EMR: Two years of experience of accurate and timely documenting in Epic and Cerner
- - Leadership: Nearly 10 years of management experience in customer service and ability to effectively resolve most challenging customer service complaints
Certification
Certifications: BLS and ACLS
Bilingual: Fluent in Russian and English
Leadership: 10 years of experience in management and efficient resolution of customer service complaints
Timeline
Traffic Control Manager
U-Haul Of Northern California
02.2008 - 12.2017
Bachelor of Science - Nursing
Sacramento State University
Certifications: BLS and ACLS
Bilingual: Fluent in Russian and English
Leadership: 10 years of experience in management and efficient resolution of customer service complaints
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