Tatiana Breathett
Union City,GA
Summary
Motivated Service Worker that is highly dependable and has outstanding interpersonal and communication skills. Student ofacademic success as well as experience with general leadership. Self-motivated individual, capable of working as a team or independently with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Creative hoping to utilize and expand my passion for creating sweet treats.
Overview
4
4
years of professional experience
Work History
Receptionist
Nextran Trucking Center
03.2023 - 06.2024
- Providing administrative support and customer service to clients and internal staff
- Assists walk-in clients, transferring calls to service and parts, answers phone lines, and helps clients with questions and issues
- Organizing contacts and documents and Scheduling appointments
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Barista
Lockheed Martin
03.2023 - 08.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.
Extruder Operator
Pratt Industries
03.2022 - 02.2023
- Responsible for all activities associated with safely operating production machines
- Maintaining setup, operation, cleanup, and quality of machines
- Recognizing flaw and recommending improvements to operations to meet customer demand
- Maximized workforce efficiency by effectively managing shift handovers, ensuring smooth communication between team members and seamless continuation of production activities.
- Maintained detailed records of production data, including materials used, machine settings, and output levels for accurate reporting purposes.
- Interpreted and followed production orders to maintain compliance with production standards and unique product specifications.
Food Prep Specialist
J.R. Crickets
06.2021 - 02.2022
- Prepare cooking ingredients by washing and chopping vegetables, cutting meat, and other meal prep.
- Set up workstations and ingredients so that food can be prepared according to recipes.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
- Maintained a clean and sanitary workspace, adhering to strict health and safety standards for optimal work conditions.
- Organized and re-stocked various stations and self-service items.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Maintained organization in kitchen to keep track of multiple tasks and prepare meals correctly.
- Supported kitchen team by being responsive and pitching in to complete tasks.
- Supported the kitchen staff in maintaining a high level of cleanliness, ensuring compliance with all food safety regulations.
Bakery/Deli Clerk
Kroger
10.2020 - 02.2021
- Maintained a clean and sanitary work environment, adhering to food safety regulations and company policies.
- Streamlined order processing through effective communication between bakery/deli staff members and other store departments.
- Managed inventory levels by conducting regular checks, rotating stock, and minimizing waste in both bakery and deli sections.
- Adhered to strict quality control measures for all perishable items in the bakery/deli department to maintain freshness standards.
- Provided personalized service for customers with dietary restrictions or preferences by suggesting appropriate alternatives from available options.
- Collaborated with team members to efficiently complete daily tasks such as stocking shelves, slicing meats, and packaging products.
- Efficiently managed time by prioritizing tasks, delegating responsibilities where necessary, and working collaboratively with other team members to complete daily activities.
- Enhanced customer satisfaction by providing exceptional service and product knowledge in the bakery and deli departments.
- Prepare foods according to the food temperature logs and follow cooking instructions.
- Measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment.
Education
Diploma -
Eagles Landing High School
McDonough, GA05.2018
Skills
- Interpersonal skills
- Communication skills
- Leadership
- Customer service
- Self-motivated
- Safe food and knife handling
- Excellent communication
- Teamwork
- Independence
- Quick Learner
- Positive Attitude
- Multitasking
- Customer Service
- Strong Work Ethic
- Cleaning and sanitation
- Strong Communication Skills
- Attention to Detail
- Positive Attitude and Energy
- Team Oriented
- Fast-Paced Environment
- Productivity and Efficiency
- Safe Food Handling
- Food safety knowledge
- Food Preparation
- Food and Safety Standards
- Efficient Food Preparation
- Quality Control
- Inventory Control
- Sanitation Standards Compliance
- Equipment Maintenance
Certificationsaccomplishments
- Certified Nursing Assistant (CNA)
- Consistently received positive feedback from members which created repeat business by developing long term relationships.
- Created strategies to develop and expand existing customer sales.
- Employee of the Month 08/01/23
Timeline
Barista
Lockheed Martin
03.2023 - 08.2023
Receptionist
Nextran Trucking Center
03.2023 - 06.2024
Extruder Operator
Pratt Industries
03.2022 - 02.2023
Food Prep Specialist
J.R. Crickets
06.2021 - 02.2022
Bakery/Deli Clerk
Kroger
10.2020 - 02.2021
Diploma -
Eagles Landing High School
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