Overview
Work History
Education
Skills
Timeline
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Tatiana Bush Mejia

District Heights,MD

Overview

8
8
years of professional experience

Work History

Apartment Leasing Consultant

Knott Realty Group
09.2021 - Current
  • Greeted clients, showed apartments, and prepared leases.
  • Responded to requests and scheduled appointments for property showings.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Distributed and followed up on tenant renewal notices.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners and other services.
  • Verified tenant incomes and other information before accepting lease applications.
  • Escalated major issues to property manager for immediate remediation.

Client Service Coordinator (CSC)

Banfield Animal Hospital
10.2020 - 03.2021
  • Ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Coordinated client meetings to offer expert, individualized service, driving sales and boosting brand loyalty.

Guest Experience Specialist

Petco
04.2019 - 09.2020
  • Assisting guests in the proper selection of merchandise in accordance with their needs
  • Perform cashiering duties, also animal care
  • Ensured merchandise is properly stocked and priced.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.

Assistant Manager

Little Ceasars
06.2016 - 11.2018
  • Ensure a safe working environment in accordance with safety procedures, policies and regulations
  • Responsible for assigning daily tasks for employees and monitoring tasks are completed
  • Ensuring inventory was counted, making bank deposits.

Education

High school Diploma -

Bowie High School
Bowie, MD

Skills

  • Cash Handling
  • Fair Housing Policies
  • Customer Service
  • Property Tours
  • Sales Techniques
  • Responding to Difficult Customers
  • Understanding Customer Needs
  • Microsoft Word
  • Microsoft Excel
  • 2 years of Yardi experience
  • 2 years of Lead 2 Lease experience
  • 1 years of RealPage (Yield Star)

Timeline

Apartment Leasing Consultant

Knott Realty Group
09.2021 - Current

Client Service Coordinator (CSC)

Banfield Animal Hospital
10.2020 - 03.2021

Guest Experience Specialist

Petco
04.2019 - 09.2020

Assistant Manager

Little Ceasars
06.2016 - 11.2018

High school Diploma -

Bowie High School

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Tatiana Bush Mejia