Tatiana Castro

• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Key Holder , Customers services, Attend Cashier

⬧ ⬧ Customer Service 5+Years

⬧ Retail Technique

⬧ Cash register experience 5+Years

⬧ Computer literate

⬧ Great Organizational Skills

• Enhanced store performance by implementing effective merchandising strategies and optimizing product displays.
• Boosted customer satisfaction through exceptional service, attentive listening, and efficient problem resolution.
• Led a team of sales associates to consistently meet or exceed sales targets and optimize store profits.
• Developed strong relationships with customers, fostering loyalty and repeat business for the store.
• Collaborated with fellow key holders to develop marketing initiatives that increased store visibility within the community.
• Handled escalated customer inquiries or complaints promptly, demonstrating empathy while seeking fair resolutions that satisfied both parties involved.