Rafael Galarza
Brooklyn
Summary
Dynamic professional with extensive experience at Progressive Leasing, excelling in project management and process improvement. Proven ability to enhance workflow and ensure safety compliance while achieving cost savings. Bilingual in English and Spanish, I bring a positive attitude and adaptability to every challenge, consistently exceeding customer satisfaction and operational performance.
Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
3
3
years of professional experience
Work History
Team Member
Fed Ex Ground
New York
09.2024 - Current
- Organized inventory shelves for easy access and maintenance of stock levels.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Identified opportunities for process improvements within the department.
- Collaborated with team members to achieve daily goals.
- Looked for ways to go above and beyond job requirements.
- Worked hard to learn required tasks quickly to maximize performance.
- Upheld high standards of productivity and quality in operations.
- Rotated through series of different stations based on team needs.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Superintendent
Progressive Leasing
Staten Island
09.2022 - 03.2024
- Coordinated installation activities for projects to promote smooth workflow and achieve quality standards.
- Maintained accurate records such as daily logs, time sheets, inspection reports, for each project.
- Kept detailed progress records to hit strict deadlines and adjust plans.
- Established procedures for completing projects within specified budgets and timelines.
- Developed strategies for cost control, scheduling, quality assurance and problem solving.
- Maintained safe work site by implementing safety requirements and good housekeeping regulations.
- Ensured that all equipment is properly maintained and serviced in accordance with manufacturer's guidelines.
- Evaluated and recommended new procedures to upgrade and refine existing programs.
- Recommended improvement in work methods and techniques to correct maintenance deficiencies.
- Monitored work progress to ensure compliance with building codes, safety regulations and quality standards.
- Adhered strictly to company policies and procedures while overseeing operations at the site.
- Managed multiple projects simultaneously using effective resource planning techniques.
- Created and executed project plan and schedule, complying with budget and quality measures.
- Reported project progress, site problems and labor status to supervisors.
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Achieved cost-savings by developing functional solutions to problems.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Skills
- Project management
- Process improvement
- Equipment maintenance
- Safety compliance
- Inventory management
- Time management
- Quality assurance
- Problem solving
- Workflow coordination
- Goal achievement
- Task prioritization
- Positive attitude
- Adaptability and flexibility
- Shipping and receiving
- Clear communication
- Staff education and training
- Willingness to learn
- Dependability and reliability
- FLUENT IN English and Spanish
- Problem-solving
- Safety
- Workflow optimization
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Team Member
Fed Ex Ground
09.2024 - Current
Superintendent
Progressive Leasing
09.2022 - 03.2024