Summary
Overview
Work History
Education
Skills
Timeline
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Tatiana Dossantos

Matawan,NJ

Summary

Hardworking and passionate job seeker looking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, problem-solving skills and excellent time-management to help achieve company goals.

Overview

26
26
years of professional experience

Work History

Stay-at-Home Mom

01.2004 - Current


  • Maintaining entire family's schedule and organized events.
  • Handling incoming mail, bills and invoices and completed appropriate actions.
  • Facilitated and coordinated school fundraising events
  • Established lasting, professional connections with other families and children by encouraging open communication and delivering positive feedback.
  • Organized extracurricular schedules for sports, theatre and classes and provided safe transportation to different events.
  • Assisted children with homework assignments and special projects across different subjects.

Hostess

Romeo's Restaurant
01.1998 - 01.2004
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Accommodated special seating requests for guests to enhance satisfaction.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Relayed guest comments or suggestions to manager on duty for further action.
  • Minimized customer service complaints by expertly managing customer expectations during busy periods.
  • Promoted business loyalty by fostering positive customer relationships.

Education

High School Diploma -

Matawan Regional High School
Aberdeen, NJ

Skills

  • Problem-solving
  • Time-management
  • Organization
  • Bilingual in English and Portuguese
  • Communication
  • Budgeting
  • Fundraising
  • Proficiency in Microsoft Word

Timeline

Stay-at-Home Mom

01.2004 - Current

Hostess

Romeo's Restaurant
01.1998 - 01.2004

High School Diploma -

Matawan Regional High School

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Tatiana Dossantos