Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tatiana Dunning

Detroit,MI

Summary

Dynamic professional with a proven track record at Instawork, excelling in project management and customer service. Recognized for enhancing operational efficiency and delivering high-quality results. Skilled in time management and problem-solving, I effectively assess client needs to propose optimal solutions, ensuring satisfaction and fostering long-term relationships.

Overview

5
5
years of professional experience

Work History

Contractor

Instawork
08.2024 - Current
  • Managed project timelines to ensure timely delivery of contracted services.
  • Collaborated with teams to streamline operational processes and enhance efficiency.
  • Conducted quality control assessments to maintain high standards in deliverables.
  • Assisted in training new contractors on best practices and safety protocols.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Consulted with customers to assess needs and propose optimal solutions.

Barista

Biggby
02.2024 - 08.2024
  • Prepared high-quality coffee beverages and ensured consistency in taste and presentation.
  • Operated espresso machines and brewing equipment to meet customer demands efficiently.
  • Managed inventory levels, restocked supplies, and maintained cleanliness of work area.
  • Delivered exceptional customer service by engaging with patrons and addressing inquiries promptly.
  • Assisted in training new baristas on beverage preparation and operational procedures.
  • Collaborated with team members to streamline service processes during peak hours.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Controlled line and crowd with quick, efficient service.

Cashier

Family Dollar
08.2023 - 02.2024
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with inquiries, ensuring a positive shopping experience.
  • Managed cash register, maintaining accurate cash drawer balance throughout shifts.
  • Collaborated with team members to optimize checkout procedures and reduce wait times.
  • Handled returns and exchanges, adhering to company policies and procedures.
  • Monitored inventory levels, reporting discrepancies to management promptly.
  • Maintained cleanliness and organization of the checkout area for safety compliance.
  • Adapted quickly to new promotions and product placements to enhance sales opportunities.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.

Bakery Assistant

Bob's Markethouse
06.2021 - 01.2022
  • Assisted in daily bakery operations, ensuring adherence to hygiene and safety standards.
  • Prepared ingredients and assisted with baking processes under guidance of senior bakers.
  • Maintained cleanliness and organization of workstations, optimizing workflow efficiency.
  • Supported inventory management by tracking supplies and notifying management of shortages.
  • Contributed to special projects, assisting in the creation of seasonal baked goods offerings.
  • Decorated baked goods and designed visually appealing displays of finished products.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Lifted and moved items weighing over 50 pounds using proper lifting techniques.
  • Kept kitchen, counter and dining areas cleaned and sanitized.

Dishwasher

Shea'nigans
09.2020 - 02.2021
  • Operated commercial dishwashing equipment to ensure cleanliness and sanitation standards.
  • Sorted and organized dishes, utensils, and cookware efficiently for quick access.
  • Maintained cleanliness of kitchen work areas, contributing to a safe cooking environment.
  • Assisted team members during peak hours by managing high volumes of dishwashing tasks.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Reduced dish breakage by carefully handling delicate items during the washing process.

Education

High School Diploma -

Connections Academy
Detroit, MI
06.

Skills

  • Attention to detail
  • Customer service
  • Time management
  • Problem-solving
  • Active listening
  • Critical thinking
  • Data entry
  • Punctuality
  • Display setup
  • Recipe following
  • Product packaging

Timeline

Contractor

Instawork
08.2024 - Current

Barista

Biggby
02.2024 - 08.2024

Cashier

Family Dollar
08.2023 - 02.2024

Bakery Assistant

Bob's Markethouse
06.2021 - 01.2022

Dishwasher

Shea'nigans
09.2020 - 02.2021

High School Diploma -

Connections Academy

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