Tatiana Duran
Seagoville
Summary
Passionate, results-oriented professional with experience helping students, patients, and residents achieve success. Skilled in communication, problem-solving, and leadership, I thrive on supporting others, creating positive experiences, and delivering measurable results. I bring a proven ability to guide diverse individuals toward their goals while fostering trust and engagement.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work History
Mathematics Teacher
International Leadership of Texas
Garland
07.2022 - Current
- Effectively guided 100+ students weekly through complex concepts, adapting explanations to meet diverse learning needs — ensuring understanding and engagement.
- Identified gaps in student understanding and developed targeted strategies, resulting in improved comprehension and performance.
- Built strong rapport with students and parents, fostering trust, accountability, and positive outcomes.
- Tracked student progress using data-driven insights to adjust instruction and achieve measurable growth.
- Provided one-on-one support to students needing extra help, effectively onboarding them to new concepts and tools.
- Collaborated with colleagues to develop lesson plans and instructional materials, ensuring consistent quality across classrooms.
Senior Certified Pharmacy Technician
Walgreens
Dallas
02.2015 - Current
- Provided expert guidance to hundreds of patients weekly, addressing questions, resolving issues, and ensuring a positive experience with their medications and care plans.
- Quickly identified and resolved prescription or insurance issues, coordinating with providers, insurance companies, and patients to ensure timely access to medications.
- Streamlined workflow in high-volume retail and specialty pharmacy settings, improving accuracy, reducing wait times, and increasing patient satisfaction.
- Maintained strict adherence to HIPAA, FDA, and company policies, ensuring 100% accuracy in prescription processing and patient records.
- Mentored and trained new pharmacy technicians, providing coaching to ensure consistent service quality and adherence to protocols.
- Monitored inventory, refill trends, and patient adherence data to inform operational decisions and enhance service delivery.
Education
Bachelor of Science - Mathematics
Texas Woman's University
Denton, TX 08.2013 - 12.2018
Skills
- Customer/ Client Support
- Communication & Interpersonal Skills
- Problem-Solving & Critical Thinking
- Results-Driven Leadership
Timeline
Mathematics Teacher
International Leadership of Texas
07.2022 - Current
Senior Certified Pharmacy Technician
Walgreens
02.2015 - Current
Bachelor of Science - Mathematics
Texas Woman's University
08.2013 - 12.2018