Summary
Overview
Work History
Education
Skills
Timeline
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Tatiana Ermotsanova

Tatiana Ermotsanova

Sacramento,CA

Summary

A purposeful and ambitious manager. I have more than 3 years of experience in managing various departments. I have a great desire to develop in the field of real estate rental from the start. In previous jobs, she has established herself as an employee who easily builds trusting and strong relationships with clients. She is successful in developing and implementing new technologies in the field of sales and employee training and increasing the effectiveness of the team. I have a successful experience of participating in public events.

Overview

6
6
years of professional experience

Work History

Student

Clearwater Adult Education Center
Clearwater, Florida
12.2023 - 06.2024
  • Studied English, new words, grammar, developed conversational skills, and the ability to listen and ask questions.
  • Participated actively in group projects, contributing to successful outcomes.
  • Prepared and delivered presentations on subject-specific topics.
  • Participated in a variety of campus events, such as career fairs, lectures, etc.

Head of the Department/Deputy Head of Sales

Cleverence
Palm Harbor, Florida
02.2020 - 11.2022
  • Led teams of 15 to 20 specialists in various fields: sales managers, HR, and project managers. The main task was to sell consulting services to partner companies working in the IT field. After the analysis, the company's development strategy was developed: hiring and training managers and technical specialists, developing and launching marketing, implementing cpm, and building funnels. Together with HR, she conducted interviews with potential employees and made a decision on hiring. Under my leadership of the team and direct participation, the income of companies that applied to us for consulting services increased by 15-25% of the initial amount in 4-6 months.
  • Sold software products, development services, projects, and improvements. Implementation of the sales plan starting from 1 month, after 4 months, due to the attraction and development of the partner base and the company's supplier base, the plan is exceeded by 15-30%. I was engaged in sales for six months, then I transferred the developments to my employees. I was involved only in large projects.
  • Developed a project implementation system with the help of technical specialists from other companies. Problem solving and customer support. Project implementation increased by 35%. Our company's profit increased by 15%. Monitoring and communicating with customers has increased their loyalty, repeated requests, and purchases.

Head of the Training Center

Cleverence
Russia
02.2019 - 02.2020
  • Worked for a major software vendor as the head of the training department. Developed a free training and certification system for managers and technical specialists. There are 2 subordinates. The training contributed to an increase in sales of the company's products.
  • Developed and sold development training for clients and partners of the company. The course was successful and in demand.
  • Regularly participated in major conferences with suppliers and partners of the company, preparing and making presentations, conducting a round table, and participating in recording podcasts. By participating, she built more reliable relationships with current suppliers and partners of the company, attracted new partners for training, and work with the company.

HR Manager

The first bit
Russia
07.2018 - 02.2019
  • Сreated and posted vacancies, conducted interviews with candidates, and prepared documents for employee admissions.

Education

Master of Science - Chemical Technology And Biotechnology

Volgograd State Technical University
Russia, OH
06-2011

Skills

  • Organization and Time Management
  • MS Office
  • Staff Management
  • Sales process
  • Compassionate communication skills
  • Multitasking
  • Analytical

Timeline

Student

Clearwater Adult Education Center
12.2023 - 06.2024

Head of the Department/Deputy Head of Sales

Cleverence
02.2020 - 11.2022

Head of the Training Center

Cleverence
02.2019 - 02.2020

HR Manager

The first bit
07.2018 - 02.2019

Master of Science - Chemical Technology And Biotechnology

Volgograd State Technical University

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Tatiana Ermotsanova