Tatiana Fernandez
Tampa,FL
Overview
10
10
years of professional experience
Work History
Brand Ambassador and Street Team
Celsius
02.2021 - Current
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Communicated product information with confidence and educated consumers about company.
- Submit weekly recap reports
- Maintained clean, organized and professional work environment.
- Worked with team to achieve sales goals for products.
- Train new ambassadors and assisted in making sure they met company's policy.
- Maintained accurate records of promotional events and customer interactions.
- Supervised brand ambassadors to make sure each event goals is accomplished
- Set up and broke down promotional booths and tents and talked to potential customers for successful promotional events.
- Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.
Administrative Assistant
AM/PM Glass & Aluminum LLC
01.2021 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and coordinating appointments for technicians.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling for technicians.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Performed research to collect and record industry data.
- Supported company by managing budgets, scheduling appointments and organizing itinerary.
Employment Specialist
Express Employment Professionals
08.2020 - 03.2021
- Advised clients on job searching, interviewing and resume writing techniques to increase employment chances.
- Recognized client employment barriers and devised strategies to resolve.
- Matched clients to open positions based on skills and work requirements.
- Assessed individuals to identify skills, strengths and interests for job placement.
- Developed relationships with diverse businesses to develop competitive and permanent job opportunities for consumers.
- Updated client records to reflect personal information, qualifications and career aspirations.
- Collaborated with employers to develop accurate, current job postings and descriptions.
- Conducted assessments, interviews, and job trials with clients to develop person-centered plans for employment and support.
- Facilitated job fairs and industry events to build employment networks.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Developed and implemented onboarding and orientation programs for new employees.
- Assisted with writing job postings and job descriptions for boards.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Interview and perform drug screening for all new hire
- Manager MPC calls and find new business in need of staffing.
- Perform Contracts with new potential clients and perform weekly check up at clients facility
- Provided clients with on-the-job training and employment related support to maintain and retain employment.
Property Field Manager
Adriley Field Services
05.2015 - 12.2020
- Performed quality control inspections on phases of field operations.
- Facilitated field operations through supervision and direction of field personnel.
- Established team priorities, maintained schedules and monitored performance.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Coordinated and scheduled field personnel to cover operations throughout assigned regional area.
- Organized resources, records and personnel to accomplish daily goals.
- Evaluated all data entry and prepared inspection reports for HUD properties
- Managed all pictures, reports, invoices and schedules for all 12 field inspectors
Key Holder
Cotton On
03.2014 - 02.2015
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Scheduled employees, prepared bank deposits and drafted sales reports to keep daily processes running smoothly.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
Education
Bachelor of Science - Health Sciences
University of South Florida
Tampa, FL08.2020
Skills
- Brand Awareness
- Product Demonstration
- Staff Training
- Marketing and Advertising
- Microsoft Office
- Relationship Management
- Administrative Support
- Communication Skills
- Team Meetings
- Scheduling
- Leadership
- Staff Monitoring
Languages
Spanish
Native or Bilingual
French
Limited Working
Timeline
Brand Ambassador and Street Team
Celsius
02.2021 - Current
Administrative Assistant
AM/PM Glass & Aluminum LLC
01.2021 - Current
Employment Specialist
Express Employment Professionals
08.2020 - 03.2021
Property Field Manager
Adriley Field Services
05.2015 - 12.2020
Key Holder
Cotton On
03.2014 - 02.2015
Bachelor of Science - Health Sciences
University of South Florida
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