Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Tatiana Flint

San Antonio,TX

Summary

Very friendly Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Overview

6
6
years of professional experience

Work History

Server

Cheddars Scratch Kitchen
04.2022 - Current
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Increased sales significantly by upselling higher-end products to customers.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items and recorded order information.

Personal Shopper/ Cashier

Heb
04.2019 - 06.2023
  • Answer phone calls and help correct orders and lead the finding of proper substitutions for each customer
  • Prepare orders accurately while checking the quality of the items
  • Ensure orders are ready in a timely manner by pick up time
  • Perform as a team to produce orders
  • Train new employees on how to shop and pick the correct products
  • Handel cash and check out all customers in a timely matter

Server

Cracker Barrell
10.2022 - 04.2023
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Host

The Boilerhouse
06.2022 - 10.2022
  • Greeted customers
  • Directed customers to tables
  • Cleaned tables, windows and bathrooms
  • Rolled silverware
  • Directed the rotation chart and made sure all servers were equally sat
  • Ran food and drinks to tables
  • Made customers aware of wait times and added them on the waitlist

Cashier

Rome’s Pizza
09.2018 - 03.2019
  • Created a friendly and safe environment for exceptional customer service
  • Managed drawer and Handled Cash, Credit and checks the duration of my shift
  • Placed customers’ orders in person or on a phone call

Cashier

Kolache Factory
12.2017 - 09.2018
  • Cleaned tables, take out the trash, wash dishes, sweep and mop
  • Ran the drive-thru and front desk
  • Took orders and handled payments

Education

Coursework Accounting Introduction Marketing Business communication & Professional development Business communications with computer -

Bachelor of Business Administration - undefined

The University of Texas

Skills

  • Experience with excel
  • Food handlers
  • Alcohol sellers training
  • Suggestive Selling
  • Food Preparation and Safety
  • Sales Expertise
  • Food Sales and Promotion

Additional Information


  • LATSA UTSA Latinos in San Antonio club 02/2022
  • AER MG James Ursano Scholarship grant 08/2019–Present

Timeline

Server

Cracker Barrell
10.2022 - 04.2023

Host

The Boilerhouse
06.2022 - 10.2022

Server

Cheddars Scratch Kitchen
04.2022 - Current

Personal Shopper/ Cashier

Heb
04.2019 - 06.2023

Cashier

Rome’s Pizza
09.2018 - 03.2019

Cashier

Kolache Factory
12.2017 - 09.2018

Coursework Accounting Introduction Marketing Business communication & Professional development Business communications with computer -

Bachelor of Business Administration - undefined

The University of Texas

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Tatiana Flint