Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tatiana Gonzales

medford,oregon

Summary

Med Tech and Life Coach with a proven track record at PLC and Hearts With a Mission. Excelled in client interaction and relationship building, significantly enhancing patient and client satisfaction. Mastered HIPAA compliance and creative problem-solving, demonstrating a fast learning ability and a commitment to excellence. Achieved notable improvements in patient care and client self-empowerment.

Overview

4
4
years of professional experience

Work History

Med Tech

PLC
05.2023 - Current
  • Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
  • Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
  • Assisted physicians and nurses in performing diagnostic tests and procedures to identify accurate treatment for patients.
  • Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
  • Administered medications and performed basic and advanced patient assessments.
  • Monitored inventory levels of supplies, equipment, and reagents used and placed orders for replacements.
  • Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
  • Maintained a sterile work environment, adhering to strict safety guidelines for optimal patient care.
  • Updated patient records accurately and efficiently, ensuring proper documentation and communication between healthcare professionals.
  • Maintained patient records and reports to enable tracking history and provide accurate and up-to-date information for physicians and other medical staff.

Cashier

Food 4 Less
08.2022 - 05.2023
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Life Coach

Hearts With a Mission
06.2021 - 05.2022
  • Established strong rapport with clients, fostering trusting and supportive coaching relationships.
  • Encouraged clients to set and achieve reasonable goals on weekly basis.
  • Utilized active listening skills to identify underlying client needs and develop targeted strategies accordingly.
  • Helped clients build life management and coping skills to handle daily needs and specific stressors.
  • Provided ongoing support to clients as they navigated life transitions or challenges, fostering resilience and adaptability.
  • Implemented creative problem-solving techniques with clients to identify innovative solutions for various life obstacles.
  • Continuously updated knowledge in the field of life coaching through professional development opportunities including conferences, trainings, and literature reviews.
  • Guided clients to overcome limiting beliefs and barriers, resulting in increased self-confidence and personal empowerment.
  • Connected clients with available resources to improve plan success.
  • Enhanced client self-awareness by conducting personalized assessments and providing insightful feedback.
  • Partnered with clients to develop effective strategies for school and life balance, leading to enhanced overall well-being and satisfaction.

Education

South Medford High
Medford, OR

Skills

    Client interaction

    Relationship building

    Creative

    Fast learner

Timeline

Med Tech

PLC
05.2023 - Current

Cashier

Food 4 Less
08.2022 - 05.2023

Life Coach

Hearts With a Mission
06.2021 - 05.2022

South Medford High

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Tatiana Gonzales