Tatiana Griffin
Pasadena,CA
Overview
3
3
years of professional experience
Work History
Hostess/Bartender
Virtue and Vice
Danville, CA
11.2023 - 07.2024
- Coordinated guest seating arrangements, optimizing flow and minimizing wait times.
- Assisted in menu knowledge enhancement for improved guest interactions.
- Maintained cleanliness and organization of bar area, ensuring compliance with health and safety standards.
- Engaged with customers to build rapport, resulting in repeat business and positive reviews.
- Collaborated with kitchen staff to ensure timely service during peak hours, enhancing operational efficiency.
- Utilized skills in multitasking such as cleaning glassware, taking orders, and cleaning behind the bar while keeping a positive work environment
Barista
Starbucks
Walnut Creek, CA
06.2021 - 11.2023
- Responsible for the execution of all drink choices on the Starbucks menu, as well as any modifications to meet customer needs.
- Adhering to all personal safety, cleanliness, and food safety standards.
- Above average ability to multitask in a fast-paced, high-demand environment.
- Personally oversees the customer experience to meet and exceed customer needs, and builds lasting relationships with regulars.
- Educates customers on store offerings and coffee culture. Regularly delegates tasks and leads team to achieve sales
Education
Associate of Science - Dental Hygiene
Pasadena City College
Pasadena, CA06.2026
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Customer service expertise
- Upselling
- Fast paced efficiency
- Adaptable
- Teamwork and collaboration
Timeline
Hostess/Bartender
Virtue and Vice
11.2023 - 07.2024
Barista
Starbucks
06.2021 - 11.2023
Associate of Science - Dental Hygiene
Pasadena City College