Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Tatiana Grigoreva

Citrus Heights,CA

Summary

Detail-oriented administrative assistant with experience in customer service, data entry and office management.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Methodologist (part Time)

LLC Fluent City
10.2022 - 02.2023
  • Development of presentations for different English language programs and courses
  • Testing future students in order to determine the level of their English language proficiency

Leading specialist

ALROSA Corporate University
04.2022 - 10.2022
  • Web site and corporate portal maintenance and development, corporate portal structure and design development;
  • Social media marketing: VK, Telegram, Instagram;
  • Creation of presentation materials: booklets, presentations, articles, etc.;
  • Planning and organization of communication meetings and corporate events (forums, educational marathons, opening conferences of corporate educational programs, etc.);
  • Realization of new employee’s adaptation program (onboarding etc.).
  • Successful completion of corporate personnel development program “Potential of ALROSA”.

Chairman of the Trade Union Committee (part Time)

ALROSA Corporate University
06.2019 - 10.2022
  • Monitored workplace activities to determine compliance with safety regulations and standards.
  • Educated employees on hazardous waste management, emergency response and safe work practices.
  • Planning and organization of events for members of the primary trade union organization.
  • Worked effectively in fast-paced environments.
  • Maintaining financial records of financial assets of the primary trade union organization. Providing financial statements for the funds spent.
  • Documents and database maintenance: drawing up protocols, acts, monthly reports, membership database maintenance.
  • Informational work: holding communication meetings with members of the Primary Trade Union Organization on changes in the collective agreement between the Profalmaz Trade Union and ALROSA Company, writing articles and posts for social networks about activities and events of the Primary Organization.

Leading specialist

ALROSA HR Training Center
06.2019 - 03.2021
  • Conclusion of contracts for training programs for specialists and managers of ALROSA Company with both Russian and foreign contractors;
  • Administering the selection process of participants for the program;
  • Planning and scheduling of training programs;
  • Working with data base of trainees, entering data into the SAP system;
  • Organization of opening and closing conferences for training programs;
  • Making presentations about corporate programs and analyzing data for reports;
  • Participation and successful completion of corporate personnel development program “ALROSA Potential”;
  • Translation of all communication with foreign partners (Thouroughtec Simulation, Endiama Diamonds).

Founder, director, ESL teacher

"RED BUS" Language Studio
03.2016 - 06.2019
  • Created English language studio for children and adults with age range from 5 to 69 years’ old;
  • Planed and designed standards-based lessons for diverse groups of learners;
  • Created, planed and organized events for students to improve overall English proficiency;
  • Worked closely with the other teachers to ensure all requirements of the curriculum are met and delivered at the lessons;
  • Taught daily lessons with different teaching methodologies to target various learning styles.

Interpreter (part Time)

ALROSA Mirny Road Administration
07.2018 - 07.2018


  • Communicated with clients to understand interpreting needs and provide best service possible.
  • Provided oral interpretations for clients during the installation of a concrete plant, successfully maintaining pace with native speakers to deliver real-time comprehension.
  • Prepared for interpreting tasks by researching and gathering information about tasks beforehand.
  • Kept up-to-date with industry-specific terminology and jargon to accurately interpret technical or specialized language.

Training specialist

ALROSA HR Training Center
01.2012 - 03.2016
  • Conclusion of contracts for training programs for specialists and managers of ALROSA Company with both Russian and foreign contractors.
  • Monitoring the fulfillment of contractual obligations, including payments.
  • Planning, organization and overall management of English language courses for specialists and managers of the Company, selection of ESL teachers for the course.
  • Conducting ESL course for a group of top-managers of the company, 96% finished the course.
  • Successfully completed CELTA course in Oxford, UK.

Teacher Assistant

Mirny Polytechnic Institute
09.2006 - 01.2012
  • Planned and conducted English language classes for 1st to 3rd year students with class size averaging between 15 and 20 students;
  • Curriculum included conversational, general and business English;
  • Successfully completed advanced training courses on the program "Intercultural Communication" at the Irkutsk State Linguistic University

Administrative and Corporate Programs Intern

Institute of International Education
01.2006 - 05.2006
  • Completed general office administration tasks;
  • Assisted with the implementation of the annual Fulbright program;
  • Worked with corporate Children of Overseas Employees Scholarship programs, helped with the set up and facilitation of the Screening Committee Panels;
  • Translated applications and supporting documentation;
  • Updated and maintained grantee and scholarship recipient data in FileMaker Pro database and the internal financial accounting database.

Education

Master of Art - Philology/ English language and Literature

Yakut State University

Diploma - International Relations

California State University East

Skills

  • Driving License
  • CPR certificate
  • Expert in Microsoft Office (Word, Excel, PowerPoint), Outlook, Trello, Zoom, Skype, Mirro, SAP
  • Digital skills: Canva, Photoshop
  • Presentation Skills
  • Effective Communication
  • Event Planning
  • Article and Pamphlet Writing
  • Customer Service and Assistance
  • Public Relations
  • Social Media Strategy
  • Administrative Support
  • Team Member Motivation
  • Office Equipment Maintenance
  • Risk Management
  • Business Correspondence
  • Employee Training
  • Database Administration
  • Office Management

Certification

  • Project management, Group of companies "Project management practice", October 26, 2020 - October 30, 2020
  • Interpreter/Translator, Mirny Polytechnic Institute - October 2018-May 2019
  • CELTA, British Study Center, November-December 2014

Languages

Russian
Native or Bilingual

Timeline

Methodologist (part Time)

LLC Fluent City
10.2022 - 02.2023

Leading specialist

ALROSA Corporate University
04.2022 - 10.2022

Chairman of the Trade Union Committee (part Time)

ALROSA Corporate University
06.2019 - 10.2022

Leading specialist

ALROSA HR Training Center
06.2019 - 03.2021

Interpreter (part Time)

ALROSA Mirny Road Administration
07.2018 - 07.2018

Founder, director, ESL teacher

"RED BUS" Language Studio
03.2016 - 06.2019

Training specialist

ALROSA HR Training Center
01.2012 - 03.2016

Teacher Assistant

Mirny Polytechnic Institute
09.2006 - 01.2012

Administrative and Corporate Programs Intern

Institute of International Education
01.2006 - 05.2006

Master of Art - Philology/ English language and Literature

Yakut State University

Diploma - International Relations

California State University East

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Tatiana Grigoreva