Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic
TATIANA GUAICHA RAMOS

TATIANA GUAICHA RAMOS

DANBURY,CT

Summary

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

14
14
years of professional experience

Work History

Secretary

Doris Bonilla
11.2021 - 08.2023
  • Enhanced office efficiency by streamlining filing systems and organizing documents.
  • Facilitated communication between departments for improved collaboration and project success.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
  • Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.

Nail Technician

CHOEL NAILS
03.2019 - 03.2021
  • Enhanced client satisfaction by providing personalized nail care treatments and recommendations.
  • Boosted salon revenue by upselling additional services and retail products to clients.
  • Performed high-quality manicures, pedicures, and nail enhancements for a diverse clientele.
  • Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.

Service Technician

Global Service Center, Internet Solutions
01.2018 - 10.2019
  • Increased customer satisfaction by providing timely and efficient service for various technical issues.
  • Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
  • Enhanced client retention through exceptional communication skills and a commitment to addressing concerns promptly.
  • Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
  • Improved customer satisfaction by addressing and resolving technical issues in a timely manner.
  • Assisted customers with installation, configuration, and operation of software applications, ensuring optimal performance levels.

Import Executive

BERA
02.2016 - 12.2018
  • Streamlined import processes by implementing efficient documentation and tracking procedures.
  • Reduced lead time for shipments by enhancing communication with overseas suppliers and transportation providers.
  • Ensured timely delivery of goods by closely monitoring shipment schedules and addressing potential delays proactively.
  • Maintained compliance with import regulations, filing accurate customs declarations and obtaining necessary permits.
  • Established strong relationships with international vendors, fostering collaborative partnerships for long-term success.

Accountant

Gobierno Cantonal Ecuador
08.2009 - 12.2015
  • Increased efficiency by streamlining accounting processes and implementing new financial software.
  • Improved financial reporting accuracy through meticulous data analysis and reconciliation efforts.
  • Assisted in reducing outstanding accounts receivable balances by diligently following up on overdue invoices.
  • Reduced expenses by negotiating with vendors for better pricing and terms on services and supplies.
  • Enhanced financial decision-making capabilities by providing timely, accurate information to management through regular performance reports.
  • Supported department objectives by participating in cross-functional projects with other departments as needed.
  • Maintained compliance with federal, state, and local tax laws by staying informed about changes and filing all required forms accurately and promptly.
  • Developed comprehensive budgets that aligned with company goals while ensuring fiscal responsibility.
  • Streamlined month-end closing processes, resulting in reduced time spent on financial reporting tasks.
  • Assisted in the development of financial forecasts based on historical trends and current market conditions, supporting strategic planning initiatives within the organization.
  • Implemented effective cost control measures to minimize overspending without sacrificing quality or service levels.
  • Maintained accurate records of fixed assets, including acquisition costs, depreciation schedules, and current values for insurance purposes.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
  • Reconciled accounts and reviewed expense data, net worth, and assets.
  • Gathered financial information, prepared documents, and closed books.
  • Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
  • Used advanced software to prepare documents, reports, and presentations.
  • Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
  • Prepared and filed tax forms to meet needs of customers.
  • Modified comprehensive reporting to reflect changing financial structure.
  • Prepared working papers, reports and supporting documentation for audit findings.
  • Tracked funds, prepared deposits and reconciled accounts.
  • Collected and reported monthly expense variances and explanations.
  • Compiled general ledger entries on short schedule with 100% accuracy.
  • Used accounting software to issue tax returns and prepare consolidated reports.
  • Identified legal tax savings and recommended ways to improve profits.
  • Initiated comprehensive account assessments to check viability, stability, and profitability of business operations.
  • Found tax solutions to complicated tax issues or errors from incorrect tax filings.
  • Diminished outstanding debts by analyzing accounts for issues.
  • Developed financial models to assess and analyze financial performance of clients.

Education

No Degree -

Universidad Tecnica Particular De Loja
Ecuador
02.2013

GED -

Jose Maria Velasco Ibarra
Ecuador
06.2009

Skills

  • Expense Tracking
  • Office Administration
  • Supply Restocking
  • Payroll Administration
  • Appointment Scheduling
  • Supply Ordering
  • Meeting Coordination
  • Sales Support
  • Customer Service
  • Organization
  • File Management
  • Keyboarding Skills
  • Payroll Processing

Additional Information

proactive woman willing to learn new work experiences, friendly and above all very hardworking

Languages

English
Limited Working

Timeline

Secretary

Doris Bonilla
11.2021 - 08.2023

Nail Technician

CHOEL NAILS
03.2019 - 03.2021

Service Technician

Global Service Center, Internet Solutions
01.2018 - 10.2019

Import Executive

BERA
02.2016 - 12.2018

Accountant

Gobierno Cantonal Ecuador
08.2009 - 12.2015

No Degree -

Universidad Tecnica Particular De Loja

GED -

Jose Maria Velasco Ibarra

Similar Profiles

CREATE PROFILE
TATIANA GUAICHA RAMOS