Tatiana Henao
Aubrey,TX
Summary
Driven Prosper High School student fueled by the commitment to pursue a career in the finance field. An individual with an unwavering passion for making a positive impact on others that ultimately drives their academic and professional pursuits. Moving from upstate NY to North Dallas about three years ago made them a more resilient individual and bringing motivation and passion to every task. Grateful for the amazing opportunities received since moving to Texas and eager to see what the future holds.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Willow House Boutique
06.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Managed efficient cash register operations.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Math Tutor
Self-employed
08.2023 - Current
- Explained math concepts in caring and encouraging environment to help kids thrive and learn.
- Used positive reinforcement, repetition, and review to help students master challenging material.
- Supported students with helpful study habits and exam strategies.
- Created and shared math resources and materials to boost student comprehension.
- Administered and evaluated math assessments to identify areas of strengths and weaknesses.
Dog Sitter
Self Employed
11.2023 - Current
- Exercised animals regularly with walks and rigorous play activities.
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Communicated professionally with pet owners via phone, email, and text.
- Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
Front of House Employee
Palios Pizza Cafe
05.2022 - 05.2023
- Established welcoming atmosphere by greeting each guest warmly.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Helped guests at tables when in need of assistance.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Accurately operated cash register to process customer payments.
- Prepared salads, soups and sandwiches for customers.
Education
Prosper High School
Prosper, TX05.2025
Skills
- Product Sales
- Cash Register Operation
- Professional Demeanor
- Store Opening and Closing
- Teamwork and Collaboration
- Reliable and Punctual
- Exceptional Customer Service
- Organizational skills
- Strong work ethic
- Positive demeanor
- Excellent communication
- Problem-solving abilities
Certification
- Licensed Texas Drivers License March-2023-Present
- Learn 2 Serve, 360 Training - Completion Date: 05/09/2022 Expiration Date: 05/08/2025
Hobbies
- Hanging out with friends and family
- Exercising
- Reading
- Listening to music
Timeline
Dog Sitter
Self Employed
11.2023 - Current
Math Tutor
Self-employed
08.2023 - Current
Sales Associate
Willow House Boutique
06.2023 - Current
Front of House Employee
Palios Pizza Cafe
05.2022 - 05.2023
Prosper High School
- Licensed Texas Drivers License March-2023-Present
- Learn 2 Serve, 360 Training - Completion Date: 05/09/2022 Expiration Date: 05/08/2025
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