Tatiana Herrera
Spotsylvania,VA
Overview
11
11
years of professional experience
Work History
Digital Associate
Walmart
Fredericksburg, VA
05.2013 - Current
- Scanned items when pulling from shelves to update system stock information.
- Greeted customers and answered product or service questions.
- Satisfied customers with quick, accurate service under tight deadlines.
- Responded promptly to inquiries from customers regarding their online grocery orders.
- Implemented procedures for processing returns or refunds due to incorrect items ordered by customers.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted teammates with daily tasks during peak periods.
- Completed day-to-day duties accurately and efficiently.
Education
High School Diploma -
Woodbridge Senior High School
Woodbridge, VA05-2013
Timeline
Digital Associate
Walmart
05.2013 - Current
High School Diploma -
Woodbridge Senior High School