Roosevelt Jackson
Joplin,MO
Summary
Proven track record of enhancing facility operations at Cardinal Scale through expert maintenance and a commitment to safety, showcasing skills in electrical troubleshooting and team collaboration. Achieved significant project completions ahead of deadlines, demonstrating a strong ability to multitask and solve problems efficiently. Reliable professional with 8+ years of experience handling mechanical needs. Knowledgeable, dedicated and offering superior skills in Handyman work, Unit turn and repair and drywall.
Overview
5
5
years of professional experience
Work History
Facility Maintenance Worker
Cardinal Scale
04.2024 - Current
- Contributed to smooth operations within the facility by promptly addressing any maintenance requests or concerns from staff members.
- Partnered with facility management to successfully complete projects within anticipated deadlines.
- Maintained building cleanliness and appearance through regular cleaning, painting, and minor cosmetic repairs.
- Checked for storm damage around property and contacted supervisor with findings.
- Provided a safe working environment by adhering to established safety protocols and procedures during all maintenance activities.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Reduced opportunities for theft and trespassers by securing entrances and exits.
- Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
- Optimized workflow by troubleshooting diagnosing problems providing quick efficient solutions minimize disruption occupants.
- Streamlined repair processes, maintaining an organized inventory of tools and supplies to minimize delays in completing tasks.
- Completed preventative maintenance tasks on schedule to extend the lifespan of equipment and reduce the need for costly repairs.
Independent Contractor
SpeedDemon Restorations LLC
08.2023 - Current
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
- Assisted in completing repair projects by providing timely and efficient support to the lead handyman.
- Provided versatile assistance across various tasks such as carpentry, plumbing, painting, and light fixture installation.
- Supported customer relations by providing clear communication regarding project updates and estimated completion times.
- Upheld a professional demeanor when interacting with clients leading to strong rapport building.
- Demonstrated adaptability in learning new skills on the job, increasing overall productivity within the team dynamic.
- Improved client satisfaction by maintaining a clean and organized workspace during and after job completion.
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
- Completed installation of drywall sheets on commercial and residential properties.
- Prepared work area, tools and equipment for job site.
- Installed drywall for residential and commercial projects with consistent attention to quality and safety.
Route Sales Representative
Schwans Supply Food Chain
10.2023 - 03.2024
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Collaborated with customers to identify needs and provided catered solutions
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Maximized sales through effective territory management and strategic route planning.
- Displayed products properly at customer sites and according to company specifications and policies.
- Trained new Route Sales Representatives, sharing best practices for success in the role.
- Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
- Utilized data analysis tools to track performance metrics and identify areas for improvement in sales processes.
- Represented wide range of products and brands.
- Optimized delivery schedules to minimize travel time while maintaining a high level of customer service.
Delivery Driver
Amazon
02.2021 - 03.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Expedited deliveries to meet customer deadlines and requirements.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Pest Control Technician
White Knight Pest Control
01.2021 - 11.2022
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
- Strengthened relationships with commercial accounts through attentive service and consistent communication regarding treatment progress.
- Drove to customer residences and places of business to inspect for pests.
- Adhered to most stringent safety procedures when applying chemicals.
- Reduced callbacks by effectively addressing all areas of concern during initial service appointments.
- Navigated challenging properties with ease, identifying potential access points for pests and offering recommendations for structural improvements to prevent future infestations.
- Inspected commercial and residential buildings and structures for pest issues.
- Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
- Complied with safety guidelines and regulations with during pest control processes.
- Demonstrated commitment to customer satisfaction through diligent follow-up visits, ensuring successful resolution of any lingering issues after initial treatments were completed.
Warehouse Associate
Frito Lay
07.2019 - 02.2021
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
- Streamlined communication between warehouse associates and management, addressing concerns proactively to prevent delays or bottlenecks in operations.
- Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
- Alternated goods in inventory by observing first-in and first-out approach.
- Provided excellent internal customer service by working closely with other departments to address and resolve any issues related to warehouse operations.
- Completed regular cycle counts to maintain accurate inventory records.
- Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
- Confirmed accuracy, quality and quantity of materials received and listed on BOL.
- Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.
- Aided in optimizing warehouse layout for better space utilization and efficient material flow.
- Improved warehouse efficiency by streamlining inventory management processes.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
- Completed cycle counts and monthly inventory.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Conducted regular inspections and audits to check quality and verify inventory levels.
Education
San Antonio College
San Antonio, TXHigh School Diploma -
Highlands High School
San Antonio, TX05.2008
Skills
Drywall Repair
Electrical Troubleshooting
Flooring Installation
Groundskeeping Expertise
Window Repair
Plumbing Repairs
Lighting Maintenance
Pest Control
Locksmith abilities
Power Tool Operation
Mechanical Maintenance
Equipment Installation
Willing to Learn
Teamwork and Collaboration
Problem-Solving
Hand and power tool use
Time Management
Multitasking
Reliability
Cleaning and sanitizing
Excellent Communication
Clear Communication
Work order completion
Team Collaboration
Timeline
Facility Maintenance Worker
Cardinal Scale
04.2024 - Current
Route Sales Representative
Schwans Supply Food Chain
10.2023 - 03.2024
Independent Contractor
SpeedDemon Restorations LLC
08.2023 - Current
Delivery Driver
Amazon
02.2021 - 03.2023
Pest Control Technician
White Knight Pest Control
01.2021 - 11.2022
Warehouse Associate
Frito Lay
07.2019 - 02.2021
San Antonio College
High School Diploma -
Highlands High School
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