Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tatiana Kennedy

Wesley Chapel

Summary

I’m a dedicated food service professional with over six years of experience in fast-paced, customer-focused roles. I work well under pressure and always aim to provide great service with a positive attitude. I’m known for being reliable, organized, and a strong communicator—whether I’m working solo or as part of a team. I enjoy connecting with customers, solving problems on the spot, and helping my coworkers succeed. Creating a smooth, welcoming experience for guests is always my top priority.

Overview

6
6
years of professional experience

Work History

Barista

Seminole Hard Rock Casino
04.2024 - Current
  • Deliver high-quality service in a fast-paced, high-volume environment.
  • Prepare customized orders accurately and efficiently across multiple service areas.
  • Train and mentor new employees to ensure quality standards and consistency.
  • Demonstrate adaptability by covering opening and closing shifts as needed.
  • Strengthen memorization and multitasking skills to meet customer expectations.

Barista

Starbucks
05.2021 - 04.2024
  • Mastered all positions, with a focus on drink preparation, customer interaction, and quality assurance.
  • Voted “Partner of the Quarter” for exceptional performance, teamwork, and customer service.
  • Supported new baristas during onboarding and training.
  • Maintained efficiency during peak seasons by promoting team communication and workflow.
  • Handled customer concerns with empathy and clarity, ensuring positive resolutions.

Hostess

Chuck Lager America’s Tavern
10.2020 - 01.2021
  • Greeted and seated guests, managing waitlists and table rotation efficiently.
  • Adapted quickly to assist servers during high-volume periods.
  • Resolved guest concerns over wait times by communicating effectively and offering solutions.

Retail Hourly Associate

Panera Bread
12.2019 - 10.2020
  • Held multiple positions including front-of-house operations and food prep.
  • Communicated directly with customers to ensure satisfaction and coordinated team tasks.
  • Assisted in training new staff and maintained cleanliness standards.

Team Member

Culver’s
02.2019 - 07.2019
  • First role in the food service industry; developed foundational customer service skills.
  • Managed dessert preparation, order taking, and cash handling.
  • Resolved issues by following company policies and collaborating with management.

Education

High School Diploma -

Wiregrass Ranch High School
2909 Mansfield Blvd, Wesley Chapel, FL 33543
05-2021

Skills

  • Customer Service & Conflict Resolution
  • High-Volume, Fast-Paced Environments
  • Team Collaboration & Training
  • Organization & Time Management
  • Verbal Communication & Active Listening
  • Attention to Detail & Problem Solving

Timeline

Barista

Seminole Hard Rock Casino
04.2024 - Current

Barista

Starbucks
05.2021 - 04.2024

Hostess

Chuck Lager America’s Tavern
10.2020 - 01.2021

Retail Hourly Associate

Panera Bread
12.2019 - 10.2020

Team Member

Culver’s
02.2019 - 07.2019

High School Diploma -

Wiregrass Ranch High School

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