Tatiana Kitsen

• Checked patient insurance, demographic, and health history to keep information current.
• Maintained current and accurate medical records
• Managed multi-line phone system and pleasantly greeted patients.
• Completed patient referrals to other medical specialists.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
• Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
• Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
• Completed clinical procedures and gathered patient data for interpretation by physician.

Provided security services at variety of businesses including Jewelry store, Night club and multiple apartment complexes. Patrolled premises on foot and by vehicle. Greeted and screened 200+ individuals before club entry. Directed customers to locations within the premises. Defused and resolved conflicts between customers. Maintained daily log of irregular activities.