Tatiana Love
Pomona
Summary
Seeking a full-time patient technician where i can use my skills
Professional healthcare provider with strong expertise in patient care and support. Skilled in assisting medical staff, managing patient needs, and maintaining healthcare standards. Known for effective teamwork, adaptability, and reliability in fast-paced environments. Proficient in vital signs monitoring, patient mobility assistance, and medical documentation.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Caregiver
In Home Support Services (IHSS)
05.2015 - Current
- Assist client in daily living with bathing and dressing, cooking, cleaning, taking client to doctors appointments and reminding client to take medications daily and running other errands for client
Patient Care Technician
Averhealth
08.2024 - 12.2024
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Collected and documented patient information to aid in accurate medical record keeping.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Document Scanning Clerk
MetaSource
06.2023 - 08.2023
- Boxes filled with documents are brought in to be processed each document is pulled from the box to be prepared for scanning pages are pulled from each other and stacked for review staples, paper clips, and other fasteners are pulled from documents to prep for scanning once all pages are prepped, the document bundle is ready for scanning
PSE Mail Processing Clerk
United States Postal Service
05.2023 - 07.2023
- Processed packages and letters, maintaining accurate records.
- Enhanced team efficiency, collaborating with colleagues to meet deadlines.
- Scanned and logged mail to ensure accurate tracking.
- Assisted customers with inquiries to improve service satisfaction.
- Improved mail handling safety by following established protocols.
Cashier
hassan & sons inc
03.2021 - 05.2022
- Preserved appearance of store by arranging and replenishing displays and merchandise racks
- Operated cash register or POS system to receive payment by cash, check and credit card
- Accepted cash and credit card payments, issued receipts and provided change
- Helped with purchases and signed customers up for rewards program
- Verified customer age requirement for alcohol or tobacco purchases
- Scanned merchandise using point-of-sale system for accurate purchase totals
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Directed trash removal and sanitation procedures to keep aisles and register area organized
- Tracked company inventories, moved excess stock and arranged products to improve sales
- Answered customer questions and provided store information
- Delivered high level of customer service to patrons using active listening and engagement skills
Data Entry Clerk
Aston Carter
12.2021 - 02.2022
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data
- Identified and corrected data entry errors to prevent duplication across systems
- Located information contained in files to meet requests by supervisors and other departments
- Processed customer and account source documents by reviewing data for deficiencies
- Reviewed and updated account information in company computer system
- Verified outdated data and implemented necessary changes to records
- Audited new data, identifying potential issues and corroborating reports
- Exceeded quality goals to support team productivity
- Verified confidential or private client information in adherence to state and federal laws
Cashier
USA Gasoline
09.2021 - 02.2022
- Assist customer with purchasing gasoline and merchandise around the store , clean, stock and other things around the store thats needed
- Preserved appearance of store by arranging and replenishing displays and merchandise racks
- Operated cash register or POS system to receive payment by cash, check and credit card
- Accepted cash and credit card payments, issued receipts and provided change
- Scanned merchandise using point-of-sale system for accurate purchase totals
- Verified customer age requirement for alcohol or tobacco purchases
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Directed trash removal and sanitation procedures to keep aisles and register area organized
- Collected payments and provided accurate change
- Tracked company inventories, moved excess stock and arranged products to improve sales
- Answered customer questions and provided store information
- Delivered high level of customer service to patrons using active listening and engagement skills
Customer Service Rep
Aerotek
12.2021 - 01.2022
- Remote from home for unemployment working claims and verify information and making sure everything is clear
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions
- Escalated customer concerns, issues and requirements to supervisors for immediate rectification
Tester
COVID
09.2021 - 11.2021
- Working at LAUSD schools giving the young kids covid-19 tests and all the adults making sure everything is properly done and packaging up for LAB
- Repaired malfunctions, reassembled items and performed final tests
- Conducted testing and load testing to identify specific action and functional code
Security Officer
New
09.2020 - 11.2020
- Log in trucks outbound and inbound
- Check trucks serial numbers and empty trailers
- Monitor front gate and surrounding areas
- Check in employees and temperature check
- Complete paperwork for trucks and other important documents
- Verified photo IDs and tickets to allow guests passage
- Addressed problems quickly and reported clear information while working under minimal supervision
- Searched individuals and baggage for weapons and other prohibited items
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles
- Documented security-related situations and submitted in-depth reports to superiors
- Completed incident reports to record security or loss prevention incidents
- Observed patrons and customers to quickly address security situations
- Monitored premises and recorded activity in daily officer reports
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals
Warehouse Worker
Rapid Manufacturing
10.2019 - 12.2019
- Scan order forms with Rf scanner to pick items for order to be ready for shipping
- Package orders to be shipped out
- Data entry
Call Center Representative
VXI Global Solutions
05.2016 - 12.2019
- Outbound calls to customer for their debt collections also answer incoming calls for inbound regarding payments for clients to purchase items
Cashier/Customer Service
JCPenney
10.2018 - 01.2019
- Help customers of all they needs
- Assist customers in ring up there merchandise
- Also assist in dressing rooms
- Greeted customers and responded to informational requests
- Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution
- Processed credit card, EBT and gift certificate payments in electronic computer systems
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals
- Maintained cleanliness and presentation of stock room and production floor
- Collected credit card and cash payments to complete transactions for customer orders
- Informed customers of in-store promotions or pricing specials
- Greeted customers promptly and responded to questions
- Maintained work area and kept cash drawer organized
Education
Associate Degree in Nursing - LVN
CNI College
Santa Ana, CA06-2024
High school diploma -
CIS Academy
Pasadena, CA01.2016
Diploma -
UEI College
Ontario, CA12.2009
Skills
- Data entry
- Attention to detail
- Problem solving
- Customer communication
- Clerical support
- Work independently
- Workplace safety
- Customer service
- Active listening
- Critical thinking
Certification
- CA Driver's License
Languages
English
Full Professional
Timeline
Patient Care Technician
Averhealth
08.2024 - 12.2024
Document Scanning Clerk
MetaSource
06.2023 - 08.2023
PSE Mail Processing Clerk
United States Postal Service
05.2023 - 07.2023
Data Entry Clerk
Aston Carter
12.2021 - 02.2022
Customer Service Rep
Aerotek
12.2021 - 01.2022
Cashier
USA Gasoline
09.2021 - 02.2022
Tester
COVID
09.2021 - 11.2021
Cashier
hassan & sons inc
03.2021 - 05.2022
Security Officer
New
09.2020 - 11.2020
Warehouse Worker
Rapid Manufacturing
10.2019 - 12.2019
Cashier/Customer Service
JCPenney
10.2018 - 01.2019
Call Center Representative
VXI Global Solutions
05.2016 - 12.2019
Caregiver
In Home Support Services (IHSS)
05.2015 - Current
Diploma -
UEI College
- CA Driver's License
Associate Degree in Nursing - LVN
CNI College
High school diploma -
CIS Academy
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