Tatiana Loyd
Danville,IL
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Coordinated Security Supervisor with 3 years of experience providing exceptional security detail and supervision for highly valuable corporate assets. Diligent and collaborative facilitator of comprehensive security system with expertly trained personnel and deliberate preventive measures. Exceptional provider of practical on-the-job training for new and sustaining security personnel.
Overview
6
6
years of professional experience
Work History
Security Professional
Allied Universal Security Services
11.2023 - Current
- Recorded incident reports with detailed accounts of occurrences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Reduced security incidents by proactively monitoring surveillance systems and responding to alarms in a timely manner.
- Supervised grounds, employee entrances, and exits and security officers on duty.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Monitored property and investigated areas of suspicion.
- Provided key input in developing organizational crisis management plans, thereby improving overall preparedness for potential emergencies.
- Drafted reports of property damage, theft, accidents, and unusual occurrences to document daily activities and irregularities.
- Performed guard duties by making judgment decisions within proper policy and procedures.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Monitored CCTV cameras and alarm systems for security breaches.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Security Officer
Agb Investigative
03.2023 - 11.2023
- This company has shut down and is no longer in service which forced me to have to leave.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Developed strong relationships with local community members to foster trust between the organization''s security team and its neighbors.
- Created a culture of safety awareness among employees through regular presentations and communication on security issues.
- Collaborated with Human Resources to address employee concerns regarding personal safety, workplace violence prevention, and emergency response protocols.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Completed full building and grounds patrols to spot and investigate concerns.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Security Professional
Allied Universal Security Services
09.2021 - 08.2022
- Recorded incident reports with detailed accounts of occurrences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Supervised grounds, employee entrances, and exits and security officers on duty.
- Improved overall security measures by conducting thorough risk assessments and implementing effective protocols.
- I quit this job at the time because there was no room for advancement, understaffed, overtime hours were not evenly distributed, and management issues.
Learning Ambassador
Amazon
04.2020 - 09.2021
- Adapted teaching approaches based on feedback from peers and supervisors enabling continuous growth as an educator.
- Served as a mentor teacher for new employees, providing guidance and support throughout their first year of teaching experience.
- Implemented innovative teaching methods, resulting in increased student comprehension and retention.
- Assisted in the development of new curriculum materials to enhance overall learning experiences for employees.
- Implemented various forms of technology into daily instruction, enhancing employee engagement while also increasing station statistics.
- Led extracurricular activities that enriched employees'' working experience and fostered a sense of Amazon pride and community spirit.
- Offered feedback to other providers to effectively address employees' needs.
- Monitored progress of employees and adjusted instructional strategies to meet specific needs more efficiently.
- Maintained clean, organized and professional work environment.
- Set up and broke down incentive booths and events and talked to employees for successful engagement in events.
- I quit this job due to health issues and bad work environment.
Seasonal Worker
Target
03.2020 - 08.2020
- Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
- Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
- Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
- Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- I was relieved of duty from this job because the contract ended.
Team Trainer
FedEx Ground
09.2018 - 01.2020
- Led by example in all aspects of work, instilling a strong sense of professionalism and dedication within the team.
- Set positive example for team members by providing high-quality, efficient service.
- Cross-trained existing employees to maximize team agility and performance.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Improved team performance with regular evaluations, constructive criticism, and targeted coaching sessions.
- Taught new team members correct procedures for all areas of operations.
- Trained new employees in specific job requirements.
- Maintained current knowledge of all team position requirements.
- Cultivated a supportive atmosphere during training sessions, emphasizing the importance of teamwork and collaboration.
- Demonstrated new products, procedures and techniques to employees.
- Collaborated closely with management to identify areas for improvement within the training program, leading to more efficient results.
- Reduced employee turnover rate by providing consistent support and feedback to team members.
- Provided one-on-one coaching sessions for employees struggling in certain areas of their role, resulting in increased confidence and job satisfaction.
- Implemented new training strategies to address skill gaps in the team, resulting in improved overall performance.
- Tracked employee progress throughout their training journey, adjusting course material as necessary for optimal learning outcomes.
- Increased employee retention rates through the implementation of engaging training modules and ongoing support.
- Organized group workshops aimed at improving specific skills or addressing common challenges faced by the team.
- Managed scheduling and logistics of all training events within the organization to ensure seamless operations during peak periods.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Consistently lifted materials weighing as much as 50 pounds.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Education
High School Diploma -
North Division High School
Milwaukee, WI06.2017
Skills
- Emergency Response
- CCTV Monitoring
- Risk Assessment
- Secure Coding Practices
- Safety and security regulations
- Loss prevention expertise
- Safety and security procedures
- Security Reporting
- Active Listening
- Customer Service
- Reliability
Timeline
Security Professional
Allied Universal Security Services
11.2023 - Current
Security Officer
Agb Investigative
03.2023 - 11.2023
Security Professional
Allied Universal Security Services
09.2021 - 08.2022
Learning Ambassador
Amazon
04.2020 - 09.2021
Seasonal Worker
Target
03.2020 - 08.2020
Team Trainer
FedEx Ground
09.2018 - 01.2020
High School Diploma -
North Division High School
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