Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tatiana Matamoros

Miami,FL

Summary

Versatile Housekeeping Supervisor working with diverse staff. Building rapport and team collaboration. Bilingual individual with strong attention to detail.

Overview

2
2
years of professional experience

Work History

Housekeeping Supervisor

First Service Residential
01.2023 - Current
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Communicated repair needs to maintenance staff.
  • Managed laundry sorting, washing, drying, and ironing.
  • Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Completed financial tasks by estimating costs and preparing and managing budgets.
  • Developed and implemented staff recognition programs to motivate and reward employees.
  • Conducted regular audits of public spaces and staff work areas to maximize quality control.
  • Coordinated with outside vendors to provide supplies and equipment for staff.
  • Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources.

Housekeeper

Ricardos Cleaning Services
03.2021 - 01.2023
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Verified cleanliness and organization of storage areas and carts.
  • Adhered to professional house cleaning checklist.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Handled requests for extra linens, toiletries and other supplies.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Ran special errands, including retrieving dry cleaning and making requested purchases.
  • Hang, cleaned and rehung draperies to maintain freshness.
  • Rotated linens in storerooms and replenished when supplies ran low.

Education

Associate of Science - Reporter

UDM
Nicaragua
03.2020

Skills

  • Improving Employee Engagement
  • Cleaning Bathrooms
  • Unit Staffing
  • Employee Performance Reviews
  • Supply Inventory Management
  • Organize Work Schedules
  • Daily Progress Reports
  • Carpet Cleaning
  • Job Assignments

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Housekeeping Supervisor

First Service Residential
01.2023 - Current

Housekeeper

Ricardos Cleaning Services
03.2021 - 01.2023

Associate of Science - Reporter

UDM

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Tatiana Matamoros