Summary
Overview
Work History
Education
Skills
Languages
Timeline

Tatiana Molina

Summary

Passionate and dedicated to provide compassionate patient care. Seeking an opportunity to apply skills and expertise, with the goal of making a positive impact on the lives of those in need.

Experienced with phlebotomy techniques, including venipuncture and capillary punctures. Utilizes effective patient communication to ensure comfort and compliance during procedures. Knowledge of proper specimen handling and labeling to maintain sample integrity and accurate records.

Overview

6
6
years of professional experience

Work History

Customer Service Supervisor

GoKarts USA
09.2020 - Current
  • Use appropriate analysis, judgment, and logic when solving problems and making decisions
  • Offer tailored solutions to customers exceeding their needs by actively listening
  • Work under pressure and manage multiple tasks simultaneously
  • Negotiate effectively, close sales, and apply effective questioning and listening skills
  • Ability to remain calm and respectful under pressure
  • E-Commerce Order Processing
  • Vendors Account Management

Dog Groomer

Perfectly Pawsh
06.2020 - 09.2020
  • Providing grooming services for clientele dogs

Route Service Sales Representative

FedEx
04.2019 - 08.2020
  • Handling private information
  • Handling and shipping sensitive materials
  • Performing Store Functions
  • Provide customer expertise in production and services
  • Using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs
  • Managing Retail Store

Education

Associate in Liberal Arts - Math And Science

Mount Diablo College District
01-2027

Phlebotomy Certification -

Phlebotomy Plus LLC, Brentwood, CA
03-2025

High School Diploma -

Mount Diablo High, Concord, CA
06.2011

Skills

  • Apply Tourniquets
  • Venipuncture
  • Capillary Blood Collection
  • Multitasking and organization
  • Strong Communication
  • Skilled Collaborator
  • Strong customer service
  • Microsoft Office
  • Time-Management
  • Data entry

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Customer Service Supervisor - GoKarts USA
09.2020 - Current
Dog Groomer - Perfectly Pawsh
06.2020 - 09.2020
Route Service Sales Representative - FedEx
04.2019 - 08.2020
Mount Diablo College District - Associate in Liberal Arts, Math And Science
Phlebotomy Plus LLC - Phlebotomy Certification,
Mount Diablo High - High School Diploma,

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Tatiana Molina