Tatiana Moreno
Bartow,FL
Summary
Detail-oriented professional with strong customer service and relationship-building skills. Experienced in enhancing workflow efficiency and managing complex problem-solving to drive positive customer experiences.
Results-driven associate with a proven track record in operational excellence and customer engagement. Skilled in managing point-of-sale systems, optimizing inventory levels, and facilitating team communication to ensure timely project completion.
Dynamic associate known for effective time management and attention to detail. Demonstrated ability to integrate innovative tools and support training initiatives, contributing to enhanced team performance and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Aldi Associate
Aldi
1046 N Wilson Ave Bartow, FL 33830 United States
05.2023 - Current
- Oversaw daily task execution, maintaining high levels of accuracy and strict adherence to operational protocols.
- Coordinated the provision of timely information and resources, ensuring team members had necessary tools for successful project completion.
- Integrated innovative tools and processes, significantly enhancing overall workflow efficiency.
- Managed scheduling and meeting arrangements, ensuring seamless communication between stakeholders.
- Managed point-of-sale systems to ensure seamless and efficient processing of customer transactions.
- Resolved customer product inquiries while ensuring high-quality service to promote positive experiences.
Walmart Associate
Walmart
1050 E Van Fleet Dr Bartow, FL 33830 United States
07.2022 - 03.2023
- Monitored and adjusted inventory levels to maintain product availability while decreasing waste.
- Developed and delivered training programs for new associates, focusing on company policies and operational procedures.
- Analyzed and enhanced checkout workflows to facilitate efficient service delivery and reduce customer wait times.
- Facilitated seamless communication among departments to strategically roll out seasonal promotional campaigns.
- Cultivated strong relationships through respectful interactions and a commitment to providing assistance as needed.
- Showcased agility in learning and flexibility in responding to changing situations.
Volunteer
OJT
Lake Wales, FL
01.2019 - 05.2022
- Planned and executed community events, fostering increased engagement and participation among residents.
- Engaged with team members to streamline support processes for multiple initiatives.
- Operated and optimized data collection tools, focusing on accuracy in outcome reporting.
- Demonstrated flexibility by rapidly adjusting to diverse tasks, contributing to the success of volunteer initiatives.
Education
Associate of Science -
Roosevelt Academy
Lake Wales, FL05-2022
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Customer interaction
- Workplace safety
- Cash handling
- Customer engagement
- Complex Problem-solving
- Relationship building
- Flexible schedule
- New hire training
- Order fulfillment
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Aldi Associate
Aldi
05.2023 - Current
Walmart Associate
Walmart
07.2022 - 03.2023
Volunteer
OJT
01.2019 - 05.2022
Associate of Science -
Roosevelt Academy