Tatiana Mwanza
Merrimack,NH
Summary
Ambitious, career-focused job seeker, anxious to obtain an entry-level food service position to help launch career while achieving company goals.
Overview
3
3
years of professional experience
Work History
Military Police Officer
U.S. Army NH National Guard
Nashua, NH
09.2023 - Current
- Enforced military laws and regulations.
- Completed regular patrols of assigned areas within operations areas.
- Patrolled specific areas on foot and on motorized conveyance to respond promptly to calls for assistance.
Customer Service Cashier
Papa Gino's
Merrimack, NH
10.2022 - 09.2023
- Collected credit card and cash payments to complete transactions for customer orders.
- Greeted customers and responded to informational requests.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Informed customers of in-store promotions or pricing specials.
Food Service Worker
Southern NH Medical Center
Nashua, NH
05.2022 - 12.2022
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Performed variety of duties related to food service.
- Maintained order and cleanliness of work areas to conform with health codes.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
Front of House Employee
Bobs Pizza
Nashua, NH
03.2021 - 05.2022
- Explained menu items, took orders and delivered food courses according to instruction.
- Welcomed each patron warmly, opened door and engaged guests to learn how to best serve needs.
- Looked for ways to serve without direction and regularly pitched in by cleaning up and organizing front area, replenishing condiments and napkins and bussing during busy times.
- Performed opening and closing duties such as counting money, organizing supplies.
- Adhered to all health code regulations when handling food items or beverages.
- Greeted customers and provided friendly customer service.
Education
High School Diploma -
Nashua High School North
Nashua, NH06-2023
Skills
- Customer Focus
- Up-selling techniques
- Patience and composure
- Reliability and punctuality
- Merchandise Restocking
- Customer Service
- Positive and professional
Timeline
Military Police Officer
U.S. Army NH National Guard
09.2023 - Current
Customer Service Cashier
Papa Gino's
10.2022 - 09.2023
Food Service Worker
Southern NH Medical Center
05.2022 - 12.2022
Front of House Employee
Bobs Pizza
03.2021 - 05.2022
High School Diploma -
Nashua High School North