TATIANA NINNEMANN

I fulfill food and drink orders as costumers come in. I cook when needed and bartend simultaneously. I also assist at the front desk and place all the liquor orders for the bar. I obtain a current food handlers card, CPR certification, and an OLCC license.

• I managed a team of about 15-20 individuals
• Created schedules
• Ran bi-monthly meetings
• Processed invoices & resolved all guest issues
• Managing the Sweet Shop inventory.
• Oversaw all departments when needed
• Provided team support at all times.

• Provided support and guidance to patients who email/call in for medical support needs.
• Scheduled appointments
• Handled incoming faxes for the providers & managed referrals.
• Verified patient's insurance & covered the front desk when needed.

• I was responsible for posting all new home listings and taking down the recently sold homes.
• I coordinated all the client parties for people who bought or sold their homes within the last 5 years.
• Managed all the social media for this company while I was with them.

• I managed guest folios
• Check in & check outs
• Trained the desk employees.
• Manager on Duty for every shift
• Property walks, walked guests (when absolutely needed),
• Placed office supply orders.
• Managed all guest complaints, room inventory, high balance reports
• On the Safety Committee Team for my department.

• Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
• Increased customer satisfaction by addressing and resolving concerns in a timely manner.
• Handled cash accurately and prepared deposits.
• Analyzed customer feedback data to identify areas of improvement and develop solutions.
• Managed team schedule with eye for coverage needs and individual strengths.
• Enforced quality assurance protocols to deliver ideal customer experiences.
• Improved employee morale through recognition programs that acknowledged individual achievements and team successes.