TATIANA NUNEZ
DAVIE,FL
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
Work History
Office Manager
PediStat
02.2021 - Current
- Hire, manage, develop and train administrative staff members, establish and monitor goals and conduct performance reviews.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coordinated special projects and managed schedules.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Controlled finances to lower costs and keep business operating within budget.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Reported to senior management on organizational performance and progress toward goals.
- Evaluated employee records and productivity and submitted evaluation reports.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Lead CSR
Rotech Oxygen & Medical Equipment
10.2017 - 02.2021
- Handles all administrative duties (e.g., answering phones, scheduling appointments, maintaining oxygen and medical equipment for walk-in patients, patient processing, qualifying patients, appealing denial claims for all insurances, obtain authorization, overlook Ventilators and Afflovest)
CSR
Star Medical Equipment & Rental
06.2013 - 10.2017
- Skilled Nursing Facility visits to our patients and their inventory.
- Excelled within a deadline-intensive environment, ensuring the accurate and on-time completion of all inventories.
- Consistently praised for efficient handling of administrative duties (e.g., answering phones, scheduling appointments, maintaining medical records, patient processing, qualifying patients, appealing and billing/bookkeeping, medical billing, and coding
Education
Associate of Arts - Health Administration
Broward College
Fort Lauderdale, FL08.2014
GED -
High School: American Academy of PineCrest
Miami, FL06.2012
Skills
- Office administration
- Database management
- Regulatory compliance
- Budget and payroll management
- Team leadership
- MS Office, Excel, E-Intake, Brightree
- Routing System
- Time management
- Office Supplies and Inventory
- Critical Thinking
- Accounts Payable and Receivable
- Patient Admission
- Meeting Support
- Patient Needs Assessment
- Administrative Support
- Effective Multitasking
- Schedule Creation
- Attention to Detail
- Data Entry
- Medicare Part B
- Commercial Insurance
- Medicaid
- Customer Service Management
- Policy and Procedure Adherence
- HIPAA Compliance
DME EQUIPMENT KNOWLEDGE:
CPAP, BIPAP, VENTILATOR (Non-invasive & Invasive), NEBULIZER, WALKERS, WHEELCHAIRS, ENTERAL FORMULA, NWPT, HIGH FREQUENCY VEST, TRACHEOSTOMY, MY AIRVO2
Timeline
Office Manager
PediStat
02.2021 - Current
Lead CSR
Rotech Oxygen & Medical Equipment
10.2017 - 02.2021
CSR
Star Medical Equipment & Rental
06.2013 - 10.2017
Associate of Arts - Health Administration
Broward College
GED -
High School: American Academy of PineCrest
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