Tatiana Pasternak
Homestead,FL
Summary
Compassionate Certified Nursing Assistant with 5 years of direct patient care experience delivering comprehensive patient care in fast-paced environments. Proficient in vital signs monitoring, health record management, and infection control, while ensuring patient comfort and safety. Strong communicator and collaborator, enhancing team effectiveness and patient satisfaction.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Nursing Assistant
West Kendall Baptist Hospital
Miami, FL
07.2021 - Current
- Provide direct patient care: positioning, feeding, dressing, toileting, and assistance with ambulation and transfers
- Anticipated and addressed patient needs to enhance comfort and safety
- Recorded vital signs every 4 hours, identified and reported abnormalities to nursing staff for timely intervention
- Measure and document intake and output; maintain accurate patient charts
- Maintain infection-control standards and a supportive environment for patients and families
- Ensured hygiene standards in patient environments and organized patient rooms and common areas for improved patient experience
Hostess
Olive Garden
Miami, FL
02.2021 - 07.2021
- Greeted and seated guests, managed reservations, and coordinated seating to optimize guest flow during high-volume service
- Answered inquiries and organized front-of-house environment to enhance guest experience
- Greeted guests warmly upon arrival to create a welcoming environment.
- Managed reservations and waitlists efficiently to optimize seating arrangements.
- Assisted servers by communicating guest needs and special requests promptly.
Team Member
Chuck E. Cheese
Miami, FL
11.2020 - 02.2021
- Supervised guest groups and ensured safety.
- Assisted in maintaining cleanliness and organization of dining and game areas.
- Engaged with children and families to create a welcoming atmosphere.
- Operated arcade machines and ensured they functioned properly for guests.
Customer Service Representative
Pizza Hut Call Center
Miami, FL
04.2019 - 08.2019
- Fielded customer calls, took orders, resolved complaints, and provided detailed explanations of menu items and pricing to enhance customer understanding
- Managed customer inquiries through phone and online chat systems.
- Processed orders accurately using Pizza Hut’s order management software.
- Resolved customer complaints with empathy and effective communication skills.
Education
Prerequisites -
Miami Dade College
Homestead, FL04-2026
High School Diploma -
John A. Ferguson Senior High School
Kendall, FL01-2021
Skills
- Patient care
- Vital signs monitoring
- Infection control
- Health record management
- Patient mobility
- Patient advocacy
- Interdisciplinary teamwork
- Time management
- Effective communication
Professional References
- Anuja Adhikari, Assistant Manager at West Kendall Baptist Hospital on 3 East, 305-890-7491
- Dhanya Paul, Manager at West Kendall Baptist Hospital on 3 East, 786-493-6337
Certification
- Certified Nursing Assistant (CNA), Florida, 405103, 05/31/28
- CPR, American Heart Association, 07/03/26, 09/30/28
Customer Service Experience
- Hostess, Olive Garden, Miami, FL, 02/01/21, 07/01/21, Greeted and seated guests; managed reservations and coordinated seating during high-volume service, Answered inquiries and maintained a clean, organized front-of-house environment
- Team Member, Chuck E. Cheese, Miami, FL, 11/01/20, 02/01/21, Supervised guest groups for safety, handled transactions, resolved guest questions and maintained public areas
- Customer Service Representative, Pizza Hut Call Center, Miami, FL, 04/01/19, 08/01/19, Fielded customer calls, took orders, resolved complaints, and explained menu items and pricing
Key Qualifications
- 5 years’ hands-on experience as a Nursing Assistant (West Kendall Baptist Hospital, 07/01/21-present)
- Skilled in vital signs, intake/output monitoring, ADL assistance, safe patient transfers, and accurate charting
- Strong situational awareness, patient advocacy, and communication with interdisciplinary teams
- Experience in a fast-paced clinical settings supporting professionalism, conflict resolution, and patient/family education
- Reliable, detail-oriented, and committed to patient dignity and safety
Accomplishments
- Department Clinical Partner of the Year - 3 East/PCU (2025)
- Employee of the Month - 3 East/PCU (2024)
- Employee of the Month - 3 North (2022)
- Several Sunflower Awards - Awarded by patients
Timeline
Nursing Assistant
West Kendall Baptist Hospital
07.2021 - Current
Hostess
Olive Garden
02.2021 - 07.2021
Team Member
Chuck E. Cheese
11.2020 - 02.2021
Customer Service Representative
Pizza Hut Call Center
04.2019 - 08.2019
Prerequisites -
Miami Dade College
High School Diploma -
John A. Ferguson Senior High School